Training: Unity Connection 7.x day 2

By Bill on November 4, 2009 3:45 PM | No Comments | No TrackBacks
Directory Integration Options

  • Stand-alone (no integration)
  • Communications Manager's directory (uses AXL)
  • MS Active Directory
  • Unofficially... looks like it could be connected to other LDAP directories
  • LDAP can be used for authentication
Monitoring:  SNMP; nothing new there really.

Backup/Restore:  no more awful Exchange backups, of course.  Selective restore available if we wanted to restore individual users.

COBRAS migrates from Unity to Unity Connection:  users, settings, mailbox contents, handlers.  Cisco is continually improving this migration tool.  Export from Unity is simple; importing that data to Connection may involve a lot of resolution conflict.  Start with a clean Unity system for less importing pain.  

End-user Web Features

  • Unity assistant - per-user settings manager, like Communications Manager User Options site
  • Unity inbox - view, listen to, forward, reply, etc. to voice messages.  Play messages through the web browser or download to PC.  
  • Call transfer rules - set up your own auto-attendant.  Looks like a support nightmare.
For the ITS VoIP and voicemail offering, we could potentially proxy these web features like we currently do Communications Manager User Options.  The first two features in the list above could be really useful.  

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