Training: Implementing Cisco Unity Connection 7.x

Day 1 of 4. What's Cisco Unity Connection all about?

Unity for those who don't want MS Exchange integration
Cisco's current (Linux-based) platform. No Windows components for Connection 7.x
Hot redundancy/load balancing rather than failover
Modern features: e-mail delivery of VM, visual voicemail, more
Calling search space/partitioning allows functional segmenting of the voice mail system

Licensing

Workspace licensing. Per-phone cost is "slightly more" (instructor's words) than just phone licensing (a la carte) for use on Comms. Manager. Avoiding WSL will probably cost more in the long run.

PBX Integration

CUCM (Skinny), SIP trunk to any SIP system, PIMG for Avaya/Nortel systems
Multiple integrations to same Unity system. Several phone systems could participate in same Unity--CUCM, OpenSER, Avaya, CUCM over SIP trunk...

Installation

Identical to current Communications Manager installation
Connection is pre-configured to start most services by default, unlike CUCM which has most turned off by default
Use Realtime Monitoring Tool for server/cluster analysis, diagnostics, troubleshooting, stats

Administration looks like a familiar mix of Communications Manager 6.x screens and Unity 4.x screens. Finishing off the day by setting up the lab.

No TrackBacks