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[Course Syllabus]
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  Don't Say/Do Say

Don't Say

How many times do I have to tell you?
(You've a lousy memory)

Why did you do that?
(That was pre-meditated behavior)

Okay?
(You don't really listen to me unless you want to)

What is the matter with you?
(There's something wrong with you, but even I can't tell you what it is)

Don't talk to me that way!
(I can't control you but I can whine about it)

  Do Say

I should only have to tell you one time.
(You have a good memory)

How are you going to solve this problem?
(We all make mistakes)

Thank you.
(I expect your cooperation)

You've broken a rule. The consequence is...
(You know the right way to act and are responsible for your actions)

What I'd like to hear you say is...
(I am your teacher, coach and will model polite behavior)

 

HRIM 390W