People perceive you according to how you communicate. Effective managers are aware that strong communication skills can be a tremendous asset and considerably increase prospects for promotion. Almost everyone in business, whether in a large corporation or small, entrepreneurial firm, depends on the ability to persuade others in a convincing manner, resolve conflicts and establish strong, professional relationships. This course stresses both oral and written communication, emphasizing the knowledge and skills you will need as managers. This course is designed to strengthen your speaking and writing skills and to increase your ability to communicate effectively and appropriately in a number of business situations.