September 2008 Archives

My advisor, Prof. Dr. Eileen M. Trauth, was originally from Ohio, where she and a couple of her sisters were raised with love and care by her adorable, supportive Garman parents. She did her bachelor degree in English, Speech Communications, and Theology (Magna Cum Laude) at the School of Education, University of Dayton. Right after graduating, she spent some time teaching at local high schools. And that was also a time that she began to have a would-be family of her own, wedding with a true gentleman. Not too long, she decided to further her academic career by pursing a Ph.D. at the School of Information Science, the University of Pittsburgh. And it was the place that she has deeply founded her research interests in socio-culture, international, IT workforce, and diversity.

Personally, Dr. Trauth loves reading and travelling. In the past six months, she was visiting a few countries in Africa and a couple of countries in Europe. And during a year, she often visits her sisters and her parents in OH. So far, travelling back and forth between PA and OH seems to be her routine. Although spending more time on traveling and working, she has a very lovely small family with her very own eternal soul mate, long life friend, and life partner, Kathy, who is now spending her retirement with Dr. Trauth at an off-campus house. So far, it has already been over thirty years that they both, Dr. Trauth and Kathy have been living together, and I am still looking forward to seeing them living together for the rest of their lives.

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What is IST?

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In stead of thinking of IST as flavor of a drink, I rather consider IST as a modern abstract painting which evokes many thoughts from a person who appreciate what the IST really is. Most of the time abstract painters have their hard time to make others understand what they try to convey. Likewise, IST is a very emerging discipline which is quit blending, if not mixing, the perspective of I, T, and P altogether. For abstract painters, it always takes some time to get recognized by their peers or by people since the concept of their paintings is very abstract. In the same way, it probably takes a great amount of time to gain visibility and importance from other disciplines. Nowadays, I still have heard some of IST students expressing their conceptualization about IST that “, IST is actually an innovative discipline; it is just a grouping of social sciences and hard sciences.” However, the above comment could be right. It is quite complicated to explicate what is the IST. Perhaps, the best way to get to know the IST is to see and understand its roadmap; let it continue and grow, for we may see the answer of the IST itself and the end of the journey.

Many of my friends ask me “, what is your department?” And when I get started to show what we are doing in the IST, I just have no idea where I should begin with. So far I still cannot find the answer for that. That point that I very want to make is the most important task for the IST itself is to gain recognition and visibility. Sometimes it is obscure to tell the people what we are doing. Maybe, one way to show the people what is IST is to show the structure of the IST. But we just can do so because we actually have not formulated research groups in IST into a more structured presentation. In my opinion, it very important to have departments formulated under the ITP umbrella. It will not only help other disciplines to understand what we are doing in IST, but also gain visibility and help them to visualize who we are.

If I am asked to identify myself under the IST umbrella, I would respond that I quite belong to the Center of Information Society (CIS). Why? My research interest is somewhat fitted very well in the CIS. My foci are about software offshore outsourcing, turnover and job burn-out in IT profession, and flaws in ICT policy in developing countries. Even though these research topics are quite diverse in nature, but they can relate to my uttermost cause: Social welfare. For the first one, I have to confess that I quite not appreciate the tagline of doing offshore outsourcing: Low cost, more productivity. As humans sharing the same world, we could not think only of profits we could possibly make. The offshore outsourcing companies should also more contribute back to local communities, not merely harvesting low-wage labors. Second, IT professionals are repeatedly reported as workers who are likely to be overloaded with their daily routines. Often, people view IT professionals as technological unites embedded with IT artifacts. It is in fact not. We cannot just assume that those IT professionals must be on-call 24/7. They are just humans, and they just need to gain realization that they need certain degree of freedom to balance their life and work. Lastly, it is an illusion that most of developing countries simply duplicate ICTpolicy from the “successful” countries. And host developing countries just simply expect a miracle from deploy such policy over their countries. What is wrong is that every country has unique characteristics, and these should be counted in order to implement an effective ICT policy.

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“I do not know what I may appear to the world, but to myself I seem to have been only a boy playing on the sea-shore, and diverting myself in now and then finding a smoother pebble or a prettier shell than ordinary, whilst the great ocean of truth lay all undiscovered before me,” said Isaac Newton.

Pursuing of meaning of science is abstractly difficult; establishing a new science and discovering its meaning are even by far arduous. Living in Penn State’s Information Sciences of Technology (IST) research community, I strongly believe, is not merely to just indulge in non pre-existing academic paradigm which is taking advantages of three perspectives: Information, technology, and people, but to strengthen the discipline, make I-School visible to all other traditional disciplines, and recruit more powerful participation to I-communities.

IST, hosting the first I-School conference, initiated the novelty paradigmatic program and still is continuing the pursuit for ten years. As Dr. Jim Tomas conveys that IST offer a Greenfield program which evolves from no pre-existing forms . Being non pre-existing, however, educationally creates far-reaching impacts and influences toward knowledge communities upon the definition and the identity of I-school.

As much as IST curriculum has been crafted to be interdisciplinary, the technology perspective seems to dominate scholars’ perception. Technology, whose descent line was from hard science school of computer science and engineering, inevitably philosophically coexists with positivism and, furthermore, a little bit dominate the ITP triangle. Positivism has long been escorted to facilitate a very large array of research, particularly in hard science, since hard scientists have developed a very strong assumption before put their assumption on test. However, the fruitfulness of positivistic finding may be less appreciable when we ponder upon ITP perspective because each perspective tends to prejudicially seeks for supports that make sense in their own disciplinary interpretation.

One of classic issues worth to be discussed in IST community is the case of digital media files: electronic books, music, movie, etc. While technology perspective regards a music file as a long stream of bits, information perspective considers the file as intellectual digital content which should be of protection by copyrights laws. And people perspective may further add that the file is in turn having a huge impact in societal levels, such a file should be well-studied before putting it into use. Seemingly, combining I, T, and P with using only positivistic adhesive may render IST’s interdisciplinary curriculum into a mere multidisciplinary one which highly proves to be problematic and undermine being interdisciplinary instilled by the I-School itself.

Nevertheless, it would greatly be a misconstruing if we totally reject positivism and, therefore, forgo one of the most attractively useful feature of positivism: Falsification. Falsification, especially sophisticated falsification, is one plausible way to make science firmly grown up. For instance, Aristotelian mechanics explained observations of everyday situations, were falsified by Galileo’s experiments, and finally were replaced by Newtonian mechanics. Falsification of course turns a wheel of the evolution of science, for only robust statements and theories would last until an incoming falsification next round. However, falsification will fully be in effect when there are enough clues or facts to be falsified, and, and top of that, it also requires us to absorb inherent metaphysics and axioms, the predefined basic statements non-falsifiable.

Apparently, falsification empirically and theoretically helps well-developed premises to root even deeper and stronger. But how I-School is possibly benefited from falsification is another story. IST, Dr. Jim Thomas asserted, a non pre-existing program, and how could we therefore put a never-existing-before on test on the faith of falsification? A true relief in response to this question is we have to procedurally make a small move and figure out how we can make the fullest use of such falsification. While being interdisciplinary of I-School is being concerned, there is a viable idea to fortify three roots of I-School themselves, I, T, and P, by putting them on “test.” Once theses elementary pieces are well-established, they will be able create a firm gravity for the “grounded one.”

In order to make science to move forward, especially a new science just like I-School interdisciplinary, we cannot traditionally adhere ourselves to only a single school of thought. I-School is practically an integral piece of three perspectives, so we have to not be open to all the criticism from broad knowledge communities, but also absorb the criticism seriously. Often times we find that I-School researches seem a lot like a non-proportionate mixture of I, T, and P. And it would be unfortunately precarious to totally reject those researches since, in order to advance in a new science, we have to relax it and let a new science grow. By this means, we are practicing normal science to cradle I-School.

To establish a lesser known I-School, we should let I-communities to create their space to practice the I-School offers. It is always chaotic for a young science in its beginning phase, and it always takes some time to have it well-established. Furthermore, living in I-School paradigm means that we have to have faith in what we are doing, too, since we have to detach ourselves from using one perspective (out of ITP) to interpret any issue, and it may be problematic in some occasion. So far we can still find that information-technology and people perspectives are competing each other, and many arguments arose from scholarly discourses. Theorizing socio-technical systems and socio-informatics illustrates an attempt to capture and reconcile the interplay between IT and P perspectives.

Socio-technical theory, for example, an approach to complex organizational work design that recognizes the interaction between people and technology in workplaces, is one of the most common theories being taught in I-School. As social scientists painstakingly studied the interplay between IT and P, they were encountering a very hard time to well balance between technical standpoint and social aspect. Ironically, the more they were deepening in the study, the more they were discovering they were by far heavily leaning toward sociology side.

In order to regain the gravity of the interplay between technical standpoint and social aspect, second round was arranged, and the birth was given to socio-informatics. Soon later, socio-informatics scientists found they were just walking down the same history path that socio-informatics scientists had been going through before. For this time, the disposition was toward technical side. Again, the history ran on the same path as did socio-technical theory.

Are the two rounds of an attempt to pursue the interplay between IT and P totally wasted? Absolutely not. All the consequences discovered tell us what we have mistakenly preceded so for. And we are therefore able to develop and deepen our understanding of how our mind could prejudicially be made of. It is quite beyond our perception that what the result of the new round of an attempt to study the interplay would have become. But at least what we can warrant is that we will have been learning a lot more. And this is the reason why we should indulge in our space and continue practicing normal science in I-School. However, we have to surrender to the fact we may inevitably leave alone certain unsolved anomalies, such as unfolding interplay between IT and P sides. I-School’s paradigm is not necessary to explain everything. But it is viable enough to resolve pressing need to approach certain phenomenon.

Under the paradigmatic umbrella of I-School, this does mean that it is suggested that I surrender to the anomalies, but to be living with this ambiguity as we are developing the identity of I-School. Recruiting more fellow to join research community is a way to gain I-School’s visibility over time. Community is profitable not only in making I-School visibly, but also shaping, validating, verifying, and purify I-School’s discipline. It might be possible that I-School is going to outgrowth into many paradigms redundant. Fortuitously, society will ultimately put them on test on the fact of the faith of each paradigm itself. Totally, accepting or rejecting a paradigm is not scientifically exclusive. Rather, it is a social process taking into account community’s consensus, choosing for the best one which could be fitted in and working out at the time.

As we have seen so far, practicing normal science in I-School expedites the growth of its own, for it lets I-communities to tolerate to the indescribable phenomenon, and at the same time nurtures I-School establishment. On the other hand, positivistic falsification helps strengthen firm-established science since falsification process will repeatedly test candidate theories. But falsification is, unfortunately, threatening to a new science because it tends to curtail growth of new science in its infancy.

As I-School is interdisciplinary and relatively new, we have to be open to all the criticisms, from broad research communities. However, digesting these criticisms might be not always helpful if they are potentially going to destabilize the pillar of I-School. The core of I-School should be protected since it is a very key mechanism that moves the science forward. If I-communities overly make a revision of the core according to the criticisms, they might have found they are about to be straying away for their goal, establishing I-School’s identity and to advance in I-School paradigm.

This cautious reminder signifies that we inescapably have to occasionally, deliberately pay less attention to criticisms upon certain anomalistic phenomenon and the core of I-School paradigm. I-School’s paradigm at the beginning might seem unable to provide satisfied facts and respond to the criticisms. But in the long it may prove promising and ultimately collectively clarify all the blind spots, supplying rational answers. As the core’s auxiliary facts are growing, we can these augmented facts to cope with the unanswerable phenomenon. The point, that I would like to point out so far, hereby is to relax our concerns about seeking for responses for critical questions against the core of the I-School.

Notwithstanding other traditional disciplines may challenge the idea against the advantages of protecting the core: How a true evolution of I-School could be developed, how we could say that we are practicing normal science in sage if I-School, and how we could be open-minded if we avoid criticizing the heart of I-School. This implies that we cannot merely practice normal science in I-School, collect all the anomalies appearing in our paradigm, wait until someone notices that the residue anomalies are too large enough to cause a crisis toward a paradigm, and finally realize that we have to seek for a paradigm shift to move forward practicing I-School. If we say so, the evolution of I-School may cost many generations of human life-time since the process of practicing normal science does cyclically take some time.

To free the limitation of practicing normal science in school for advancing in I-School’s discipline, we have to surrender the core of the I-School to be criticized, so the revolution of I-School could be more promising. By compromising the protection of I-School’s core, we can simultaneously adjust our discipline, and make it more open to reflections from research communities at large from relevant disciplines. For example, the case of failure to pursue the interplay between IT and P perspectives (socio-technological systems and socio-informatics) illustrates how we could benefits from openness to a criticism at I-School’s core.

If we prejudicially had rejected the hard criticism again socio-technological system and socio-informatics, we would have had no clues what went wrong with the two theories being pervasively taught in I-School. Another benefit from making I-School’s core open to criticisms is that we can take control over the discipline we created, not letting the discipline take control over us. Although tenacity is a very quality for I-communities to develop identity, it could deviously drive us to nowhere or to the way initially unintended.

To understand what we “should” practice in I-School, we also need to retrospectively consider the history of how the three perspectives emerge and contemplate upon the spirit of interdisciplinary research program. That is, we have to historically examine what is the objective of all the traditional components in our interdisciplinary program by drawing all the relevant premises from the thinkers in the past. Discourses from each discipline and dialogue between disciplines are actually important resources to incubate inter-discipline program in I-School. Utilizing and applying the traditions in new way of thinking can bring a new interpretation of the interaction between each element in the ITP triangle, and therefore we can gain new insight toward the interplay accordingly. Creatively and meaningfully interpreting of basic elementary disciplines gives us a freedom to be indulging in seeking what we can make use of those primers; let’s the tradition speak up for themselves. Freely interpreting the basic elementary disciplines brings about not only applications, but also questions, controversies, and debates that they are about to be bound over time through the filtering process which I-communities select for them.

All things considered, in order to move the I-School forward, I-community is the most important factor. The community must be very strong in order to survey all the challenges. This means we have to recruit superior participants who are able to work harder than those in other traditional disciplines. Participants, in this context, are faculty members, researchers, and students who must be very well-aware that they are about to create a reverberating impact upon a new history of science. They must seek for interpretation of the primers, digest all the criticisms and questions, and shape up I-School’s discipline over time. Moreover, the participants, in order to gain the identity, have to be fervently engaging academic communities to create the space for I-community and to push forward proliferation of what I-School can offer to academic and professional communities. Participants must show that any kind of investments in I-School is promising, and the return will be collectively profitable in long run.

In conclusion, in my opinion, if we really want to see I-School making a move, the first priority pursuit we have to thrive is to seriously adhere to the spirit of the discipline. The second priority is to proactively engage broader research communities at large. And finally, we have to make sure that we ourselves are walking on the right path, and ultimately all the issues regarding the I-School movement will be resolved by their own selves.

My Passion?

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(Could we possibly get to know people as who they really?)

Everybody of course has to have a certain form of passion to continue their lives. Academically, hardship of the livers in the less developed countries just inspires me. Solving problems in the LDCs may seem too ambitious. However, I still hope that my the findings from my research could draw policy-makers and the people of the world to pay more attention to those countries and their people. Therefore, regarding the I-T-P triangle, it is obviously that I put more weight into the “P.”

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(Life if full of surprises. Let’s pursue whatever you have dreamed.)

Personally, what truly drives me is my imagination which is incredibly wild. Imagination, dream, and hope are good for our lives since they keep us alive to continue our lives. And I have never compromised my imaginations, hopes, and dreams. People with no dreams, imagination, and hopes could live lifelessly and meaninglessly, and I’m absolutely not one of them. I quite absorb everything, especially all of art forms, that has come into my life. I often check my passion everyday, I often review the goals of my life, I always contemplate about my future, and most of the time I just question the meaning of life. It may sounds complicated, but it is just the way I see myself and, thus, the way I see the world.

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(“Why am I here?” Have you ever had such a question?)

I am a Ph.D. student in the College of Information Sciences and Technology (IST) at the Pennsylvania State University. Before pursuing his Ph.D. in IST, doubly financially supported by the Royal Thai Government and Bangkok University, I had been working as a management in banking standard control division, a software engineer in software process group, and a university faculty. Working as a software engineer at Reuters, I joined Software Process Improvement division (SPI) and Software Process Technology division (SPT), functioning in implementation and deploying the CMMi Level 5 over the company. As of now, Reuters (Thailand) has become the first CMMi Level 5 company in Thailand, and the ninth in the World. At Reuters Thailand’s, I have been the only one junior staff rewarded the LIVING FAST best performance twice in the same year. While joining Reuters in Software Process groups, I was also holding a full-time faculty position in the Department of Software Engineering, the School of Science and Technology, Bangkok University where the focus of his teaching was on software engineering process development. Serendipitously, I was invited to join Siam Commercial Bank, which is the first bank in Thailand, in management position in the department of Information Technology System and Control.

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(Working as a faculty at Bangkok University, 1)

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(Working as a faculty at Bangkok University, 2)

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(Working as a management at Siam Commercial Bank)

Living in Thailand, one of the less developed countries in the world, I have continuously been being inspired by many problems (and opportunities) in my own countries. In the last 30 years, there have been dramatic changes in Thailand’s journey on economic development path. The majority of the changes are presumably derived from appearances of FDI-led multinational companies (MNCs). There fore, my research foci are on impacts of software offshore outsourcing in developing countries, the influence and impact of FDI-led technological spillovers toward host countries in less developed countries (LDCs), conceiving effective ICT policies in developing countries while my hobbies are Physics, Philosophy, and HCI. I intensively take on cultural and economic factors as tools in my research. There are many significant factors which negatively withhold LDCs from thriving in their social and economic development. Only looking at economic factors is similar to looking at the tip of an ice berg. With this regard, investigating in the cultural value situated is a very comprehensive means to discover the uncharted problems in LDCs.

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(In IST521 class at Penn State)

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(Walking on my own path)

“It’s just my life. I always invent my own way of living. I follow no one, and I never expect anyone to follow me. I, a free-spirit liver.”

“I can’t do anything halfway, for I believe that people should live life to the fullest and get what they deserve, no more, no less.”

“I don’t believe in an afterlife, so I don’t have to spend my whole life fearing hell, or fearing heaven even more. For whatever the tortures of hell, I think the boredom of heaven would be even worse.”

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(I sketch my own life)

Basically, I consider myself as an introvert, laconic, word-saving person. In the club, you may find me sitting by myself escorted with an empty seat overshadowed. Well, but I’m pleased to chat or share a conversion with anybody anyway. The reason why I tend not to speak may be because I believe that actions speak louder than words. So, I let my actions speak for myself.

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(Intrinsically different me)

I am an INFP person (introverted, intuitive, feeling, and perceiving). Most of the time, I don’t speak but think and contemplate. I pretty much isolate myself from the world. In fact, I have developed my own world ever since I was very young, taking into account I am the only child in my family. However, my world is very intricate, and my imagination is very wild.

I am not traditional. I am not conventional. When I was in college, I was not a big fan of classrooms. When I was working, I was not able to continue doing jobs I didn’t like. Now, I am in a graduate school; however, I cannot write up a research paper when I feel I am not really into it and I cannot complete assignment when I feel I am not really in the mood.

People have different goals in their lives. Often time, I have seen many Ph.D. students study all day all night just to finish Ph.D. program. Frankly, I just cannot do so. For me, health always comes first, experiencing the beauty of life comes second, and studying comes last. Some people criticize my lifestyle; I just don’t care.

I have no apologies and I have no regrets for everything that I have done in the past. I never recall my mistakes in the past to just undermine my future. And, when I come to discuss something, I would like to discuss in idea level: small-minded person discusses people, the medium-minded person discusses issues, and the big-minded person discusses ideas. And I don’t judge people based on their appearances, but on their ideas basis.

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(The person that I love the most in the world: Mom)

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