WHO WROTE THIS GUIDE?

This publication was written by Brett Bixler, the Lead Instructional Designer at The Pennsylvania State University, and Terri Bergman, National Alliance of Business. Brett worked for the Institute for the Study of Adult Literacy at The Pennsylvania State University when this publication was initially drafted. Brett Bixler is now the Lenior Instructional Designer at the Center for Educational Technology Services at The Pennsylvania State University. Noreen Rice and Robert Visdos contributed to the research and writing. Scott Cheney helped develop the information on the costs of computer-based training and technology requirements. Tony Kauffman provided input on power and wiring issues. Kay Drake Jones and Cathy Stewart helped collect information on resources for the appendices. Stephen Mitchell provided continued support and guidance throughout this publication's development.

The National Workforce Assistance Collaborative would like to thank the individuals who provided guidance on the development of this publication:

• Russ Barnes, consultant
• Dale Brandenburg, Wayne State University
• Ned Ellington, Georgia Technical/EDI Management Services
• Lynne Fry, U.S. Department of Labor
• Jim Hayes, SPIRC
• Nancy Renner, Catonsville Community College
• James Van Erden, National Alliance of Business
• Jack Wismer, Black Hawk College

This publication could not have been completed without their help.

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Questions? Contact Brett Bixler.