Archives
- 2008.04.27: Cruise
- 2008.04.25: Amtrak
- 2008.04.09: Giving the customer the wrong impression.
- 2008.04.07: Unruly customer
- 2008.03.29: Ease the waiting
- 2008.03.29: The band
- 2008.03.26: In response to “Beef and Beer”
- 2008.03.26: SOOOOO frustrated
- 2008.03.11: Long lines
- 2008.03.02: Proactive customer service
- 2008.02.26: Car shopping
- 2008.02.18: The positive phone experience
- 2008.02.17: The bonus card
- 2008.02.07: Good vs Bad: Insurance
- 2008.02.02: Automated phone service
- 2008.01.26: Movie Rental
- 2008.01.22: Comments to Papa John's by mjs671
- 2008.01.19: 1-19-08 Service ops
