It's great that faculty, staff, and students will be able to access the videos on a number of technology topics such as Microsoft Office, Adobe Connect, and Google Docs. It's also useful that when a user selects a topic, he or she will go to a table of contents page with links to smaller subtopic videos only a few minutes each.
This means I can go what I already know, ignore what I don't need to know, and play exactly what I want. I can learn at my own pace and replay it as many times as I need until I learn it.
But the benefits for Penn State go beyond the obvious. HelpDesks and IT Trainers have an opportunity to stop re-inventing the wheel. I've been dying to see us coordinate each other and share resources, but seeing us use Lynda.com resources would be a nice start:
HelpDesks could save time and effort by finding the answers to software-related questions in Lynda.com and linking to them in their knowledge bases.
IT Trainers could include links to Lynda.com resources as references in their training.
All of these would also promote Lynda.com to users and teach them to look to this resource. Users are looking for resources and if we make coordinated efforts to point them to Lynda.com, we will get the word out!
This means I can go what I already know, ignore what I don't need to know, and play exactly what I want. I can learn at my own pace and replay it as many times as I need until I learn it.
But the benefits for Penn State go beyond the obvious. HelpDesks and IT Trainers have an opportunity to stop re-inventing the wheel. I've been dying to see us coordinate each other and share resources, but seeing us use Lynda.com resources would be a nice start:
HelpDesks could save time and effort by finding the answers to software-related questions in Lynda.com and linking to them in their knowledge bases.
IT Trainers could include links to Lynda.com resources as references in their training.
All of these would also promote Lynda.com to users and teach them to look to this resource. Users are looking for resources and if we make coordinated efforts to point them to Lynda.com, we will get the word out!
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