Help Desk
Assistance Manual

In this manual you will find topics that will help you troubleshoot problems that might arise while you are working at the Help Desk. Should you run into a problem that you cannot find a solution for in the following pages, please go to Footprints and complete a work order request.
If you have any questions or require any assistance, please
contact
Karen Pothering, Help Desk Coordinator at
krp1@psu.edu or ext. 6213