
ACADEMIC EMPLOYMENT
THE PENNSYLVANIA STATE UNIVERSITY, University Park, PA
School of Hospitality Management
Associate Professor, 2007 to Present
Assistant Professor, 2001 to 2007
JOHNSON & WALES UNIVERSITY, Providence, RI
International Hotel School
Full Time Faculty Member, 1994 to 2001
NOVGOROD STATE UNIVERSITY, Novgorod, Russia
Executive Education Program
Visiting Faculty Member, 2000
UNIVERSITY OF RHODE ISLAND, Kingston, RI
College of Business Administration
Adjunct Faculty Member, 1997
CORNELL UNIVERSITY, Ithaca, NY
School of Hotel Administration
Teaching Assistant, 1983 to 1984
INDUSTRY EMPLOYMENT
HOSPITALITY ADVISORY SERVICES, LLC, State College, PA
Managing Director, 2001 to Present
COOPERS & LYBRAND, New York, NY
Senior Associate, Hospitality Industry Consulting Services Group, 1991 to 1994
HOLIDAY INN WORLDWIDE, Boston, MA
Director, Hotel Market Planning, 1990 to 1991
MARRIOTT CORPORATION, Chicago, IL and Washington, DC
Manager, Senior Manager; Hotel Development Planning, 1988 to 1990
LAVENTHOL & HORWATH, Kansas City, MO
Consultant, Senior Consultant; Leisure Time Industry Services, 1985 to 1988
HYATT REGENCY, Kansas City, MO
Front Office Manager, Housekeeping Manager, 1984 to 1985
EDUCATION
UNIVERSITY OF RHODE ISLAND, Kingston, RI
Ph.D. in Business Administration, 1999
Concentration in Strategic Management
Academic Achievement Award
NEW YORK UNIVERSITY, New York, NY
M.S. in Real Estate, 1994
Concentration in Valuation and Analysis
Graduate with Distinction
CORNELL UNIVERSITY, Ithaca, NY
B.S. in Hotel Administration, 1984
Dean's List, Dean's Merit Award
SPECIALIZED EDUCATION
U.S. SMALL BUSINESS ADMINISTRATION
Completed Loan Officer Training Program, Dallas, TX, 2000
EDUCATIONAL INSTITUTE OF THE AMERICAN HOTEL & LODGING ASSOCIATION
Completed education and other requirements for CHE (Certified Hospitality Educator)
designation, Boston, MA, 1998
APPRAISAL INSTITUTE
Completed education and other requirements for MAI (Designated Member,
Appraisal Institute) designation, New York, NY, 1995
Journal of Quality Assurance in Hospitality & Tourism
REVIEWER
Academy of Management
Cornell Hotel and Restaurant Administration Quarterly
International Council on Hotel, Restaurant, and Institutional Education
International Journal of Hospitality Management
Journal of Behavioral and Applied Management (Associate Editor)
Journal of Hospitality & Tourism Research
Journal of Travel & Tourism Marketing
North American Case Research Association
Northeast Decision Sciences Institute
DISCUSSANT
International Council on Hotel, Restaurant, and Institutional Education Annual Conference
North American Case Research Association Annual Meeting
Northeast Decision Sciences Institute Annual Meeting
INVITED SPEECHES AND PRESENTATIONS
Appraisal Institute
Commercial Property News Conference
Delaware Legislature
Embassy Suites Area Vice Presidents
Foundation for Accounting Education Conference
Hilton Hotels Corporate Offices
Hotel Brokers
International Annual Conference
International Association of Assessing Officers Annual Conference
League of Municipalities Annual Conference
Maine Innkeepers Association Annual Conference
Pennsylvania Tourism & Lodging Association Annual Conference
Port Authority of New York and New Jersey
Radisson Hotel General Managers
Rhode Island Legislature
Robert Morris Association
United States District Court
Warwick Station Redevelopment Authority
QUOTATIONS AND CITATIONS
Business Travel News
Business Week
Crain's New York Business
Hotel & Motel Management
Hotels Magazine
Kansas City Star
Lodging Hospitality
Management Review
New York Post
New York Times
Ottawa Citizen (Canada)
Pennsylvania Business Central
Philadelphia Business Journal
Philadelphia Inquirer
Providence Journal
Travel Agent Magazine
USA Today
U.S. Japan Business News
Washington Times
Wilkes-Barre Times Leader (PA)
Wilmington News Journal (DE)
CERTIFICATIONS
CERTIFIED GENERAL REAL ESTATE APPRAISER (In Three States)
AFFILIATIONS
Academy of Management
American Hotel & Lodging Association (CHE designation)
Appraisal Institute (MAI designation)
Cornell Hotel Society
International Council on Hotel, Restaurant and Institutional Education (CHRIE)
Mensa International
North American Case Research Association
Strategic Management Society
FUNDED RESEARCH
American Hotel Foundation
National Institutes of Health
Sloan Foundation
U.S. State Department
CONSULTING CLIENTS
Hospitality Organizations:
Choice Hotels International
Darien Hospitality Group
Hilton Hotels
Lodgian, Inc
Marriott International
Shaner Hotel Group
Financial Institutions:
American Express
Bank of the West
Beneficial Savings Bank
Citizens Bank
Commerce Bank
Fleet Bank
GMAC Commercial Mortgage
M&T Bank
Stearns Bank
Sun Financial Services
Washington Trust Bank
Law Firms:
Austern & Austern
Caldwell & Kearns
Hourigan, Kluger & Quinn
Hunt, Leibert, Chester & Jacobson
Severn, O'Connor & Kresslein
Zimmerman, Pfannebecker, Nuffort & Albert
Publishers:
Course Technology
Delmar Publishing
Kaplan Professional Publishing
Prentice Hall
Thomson Publishing
Public/Quasi-Public Organizations:
City of Warwick, RI
Delaware Program
Rhode Island Hospitality & Tourism Association
U.S. Army