Wednesday, June 3

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You have a new assignment.  I'm trying to put together a desk manual to help new people and to serve as a guide for any emergency substitute staff.  I'd like for you to take a look and add or suggest edits to make it more useful and complete.  When reading it, try to follow the procedures as written and see if they make sense.  Think about what you absolutely have to know to work at the desk. 

Judy's already taken a first look.  She used stickies for her comments.  Once you're done, pass it on.  I'll put a routing slip in it, so you'll know who's seen it. 

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