A Few Thoughts on Googlization of IT Services by Kevin Morooney and Mairéad Martin

A few things that sparked in my brain during and after the Googlization of IT Services talk.

The browser has replaced the desktop and thereby Google has replaced Microsoft. All the discussion was about applications and whether Penn State should buy them or pay Google for them (and surrounding issues). Did they have this discussion a decade ago? What did they decide then? I think they chose purchasing from multiple companies and some home development... which I don't think many people would characterize as the best solution.

Google has secrets and like to keep them. I remembered speaking at ALA Annual with a few library vendors who were "partnering" with Google over metadata/indexing. Their summary: Google wanted to index/crawl/access their data while offering no data in return, only the benefit of more hits from Google (which one vendor tracked themselves) Also at the Google booth, no one who knew anything about development or how Google worked was present. Please demand data in formal contracts with Google.