Jack Gido is Director of PENNTAP, the Pennsylvania Technical Assistance Program at Penn State University. He previously held dual positions as Manager of the Industrial Technology Extension Service for the New York Science and Technology Foundation and as Deputy Director of the Industrial Effectiveness Program at the New York State Department of Economic Development. Jack has 20 years of industrial management experience including the management of productivity improvement and manufacturing technology programs for General Electric and Mechanical Technology, Inc. He received his B.S. degree in electrical engineering from Penn State and an MBA from the University of Pittsburgh. Jack also has authored three books on project management.