Research Interests | Education | Publications | Professional Experience | Courses Taught

Prof. Robin Qiu, Ph.D. Center for Service Enterprise Engineering (Welcome to University Park) and Information Science (Welcome to Philadelphia)
Address	Division of Eng. and Information Science, The Pennsylvania State University, Great Valley, Malvern, PA 19355, U.S.A.
Office	220 L, Main Building
Phone	610-725-5313	Fax	610-648-3377
E-Mail	robinqiu@psu.edu

Dr. Qiu teaches courses in Business Process management, Enterprise Service Computing, Enterprise Integration, Software Engineering, Web-based Systems, Distributed Systems, Computer Architecture/SOA, Computer Security, Web Security, and System Engineering. He holds a Ph.D. in Industrial Engineering with focus on Enterprise Information Systems and a Ph.D. (minor) in Computer Science both from The Pennsylvania State University. Dr. Qiu’s research interests include Service Science and Informatics, Service Operations and Management, Enterprise Innovation and Satisfaction Modeling, Process and Data Mining, Enterprise Integration, Enterprise Service Computing, and Control and Management of Manufacturing Systems.

Dr. Qiu is the Editor-in-Chief for International Journal of Services Operations and Informatics and Service Science, and an Associate Editor for IEEE Transactions on System, Man and Cybernetics and IEEE Transactions on Industrial Informatics. He also serves on Editorial Boards of several other international journals.

Dr. Qiu is the founding Chair of the INFORMS Service Science Section.

Book:

v Enterprise Service Computing: From Concept to Deployment, Idea Group Publishing

US NSF Workshop:

· 2007 Service Science Research Workshop, Aug. 27-29, 2007, Philadelphia ,USA

· 2006 Service Science Workshop, June 21-23, 2006, Shanghai, China

Conferences:

Ø General Conference Chair: 2009 INFORMS International Conference on Service Science, Hong Kong, China, Aug. 6-7, 2009.

Ø General Conference Co-Chair: 2009 IEEE Grey Systems and Intelligent Services, Nanjing, China, Nov. 10-12, 2009.

Ø General Conference Co-Chair: 2008 IEEE Service Operations and Logistics, and Informatics, BJTU, Beijing, China, Oct. 12-15, 2008.

Ø General Conference Chair: 2007 Flexible Automation and Intelligent Manufacturing, Philadelphia, USA, June 18-20, 2007.

Ø General Conference Co-Chair: 2007 IEEE Grey Systems and Intelligent Services, Nanjing, China, Nov. 18-20, 2007.

Ø General Conference Co-Chair: 2007 IEEE Service Operations and Logistics, and Informatics, Philadelphia, USA, Aug. 27-29, 2007.

Ø General Conference Co-Chair: 2006 IEEE Service Operations and Logistics, and Informatics, Shanghai JiaoTong University, Shanghai, China, June 21-23, 2006.

Ø General Conference Chair: 2005 IEEE Service Operations and Logistics, and Informatics & Workshop, Tsinghua University, Beijing, China, Aug. 10-12, 2005.

Recent Honorary Seminars:

• Delivering Competitive Collaboration: Service Science and Computing, IBM Research Lab, Beijing, China, June 14, 2006
• Delivering Competitive Collaboration: Services Science and Enterprise Service Computing, IE Distinguished Lecture Series at The Pennsylvania State University, Jan. 26, 2006
• Delivering Global Real Time Visibility: RFID + Enterprise Service Computing, IBM The Watson Research Center, April 25, 2005.

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Research Interests (Recent Awards)

· Enterprise Innovation and User Satisfaction Modeling

· Process and Data Mining

· Sensor-based Networking and Connectivity

· Control of Manufacturing Systems

· Enterprise Service Computing

· Service Operations & Informatics

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Education

Ph.D., Pennsylvania State University, University Park, PA, USA, 1996

Student, City College of City University, NY, USA, 1993

Student, Columbia University, NY, USA, 1991-2

M. S., Beijing Institute of Technology, Beijing, China

B. S., Beijing Institute of Technology, Beijing, China

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Publications

About 120 articles submitted, presented, or published in journals and conferences.

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Professional Experience

Years of creative, success-driven experience in the fields of computer-integrated information systems, control of manufacturing systems, and enterprise integration.

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Courses Taught

Department of Information Science, Penn State

• CSE 513 – Distributed Systems
• CSE 543 – Computing Security
• INSC 561 – Web Security
• SWENG 560 – Web-based Systems
• SWENG 597F – Enterprise Integration
• SWENG 568 – Enterprise Integration
• SYSENG 520 – Systems Engineering
• CSE 420W – Software Design Methods
• SWENG 597 – Enterprise Service Computing
• SYSENG/SWENG 594B – Research Institute
• INSC 597B – Business Process Management
• INSC 597A – Service Oriented Architecture

Department of Computing Science, University of Villanova

• Special Topic: Web Information Systems
• Computer Organization (Architecture)
• Computer Networks
• Distributed Systems: Concepts and Design

College of Economics and Management, NUAA

• Decision Support Systems

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Page maintained by: robinqiu@psu.edu