I am a Professor in the Harold and Inge Marcus Department of Industrial and Manufacturing Engineering at Penn State University. I am also a Professor in Mathematics by courtesy, and affiliated with Institute for Computational and Data Sciences at Penn State. I was an Associate Professor (July 2016-June 2020) and an Assistant Professor (August 2010-June 2016) at Penn State.

I received my Ph.D. in Operations Research at Columbia University in 2010. My advisor was Professor Ward Whitt. I have had a broad education background in mathematics, economics, business management, industrial engineering and operations research.

My research interests are in applied probability, stochastic control, stochastic networks, queueing systems and epidemic models. I work with applications in service systems, healthcare, energy systems, telecommunications and epidemiology. I also have broad interests in financial engineering (econometrics), simulation and numerical methods.

My research has been funded by National Science Foundation (CMMI and DMS Applied Mathematics), and Army Research Office (Probability and Statistics Program).

I am currently serving as an associate editor in Queueing Systems (1/2014-present), Stochastic Systems (1/2020-present) and Stochastic Models (4/2019-present).

I was a council member of INFORMS Applied Probability Society (11/2016-11/2018), INFORMS Applied Probability Cluster Co-Chair (2017) and on the Program Committee for ACM Sigmetrics (2018). I am currently on the Program Committee for ACM Sigmetrics (2020-2021).

I am an active member of INFORMS, Applied Probability Society, Institute of Mathematical Statistics, Bernoulli Society, SIAM and IISE.

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The following are some selected awards I have received: