Highlights

• Ph.D. in Interdisciplinary Communication and Information Science.
• 31 years of professional experience at the leading edge of computer and network services.
• 38 years experience in computer programming and systems analysis.
• 23 years experience in computer services administration/management.

• Assistant Professor of Information Sciences and Technology (1999 - present).
• Affiliate Assistant Professor of Communication Arts and Sciences (1990 - present).
• Member of the Graduate Faculty.
• Chairperson of Human Information Technologies interest group of Eastern Communication Association (1995 and 1998).

• Leader in application of computer and network technology for university-level instruction.
• Developed curriculum and online learning environment/resources for popular courses at Penn State:
  

  • LA-283 (CAS-283) - Computer Applications in Liberal Arts I
  • LA-483 (CAS-483) - Computer Applications in Liberal Arts I

  • IST-110 - Intro. to IST (People-Information-Technology)
  • IST-250 - New Media and the Web

  • IST-402 - Content-Driven Web Applications
  • IST-402 - Popular Culture and Technology

  • SRA-111 - Introduction to Security and Risk Analysis

• Developed Penn State Minor in Information Systems and Statistical Analysis, along with the 2 core courses LA-283 and LA-483

• IST Faculty Member of the Year for 2002 and 2005.
• Academic Director for IST World Campus course offerings since 2000, including Online Associates Degree in IST, IST Certificates and IST Webmaster certificates.

• Leader in development of educational technology services and resources at Penn State - Computer and Information Services (now ITS) -- 1984-2002
  • Established and directed Penn State Microcomputer Information Support Center in 1984.

    Managed a team that grew to 10 FTE professionals and dozens of part-time staff and student workers providing support and consultation to faculty, staff and students. (1984--1991)

  • Installed first Penn State LANS and first networked classroom (Rackley) in mid 1980's
  • Worked with Phil Cartwright to establish Computer-Based Education Lab (now ITS-TLT) in 1986
  • Developed the Microcomputer Order Center (MOC) during late 1980's
  • Responsible for coordinating anti-virus and PC security efforts from 1984 to 1994
  • Lead member of Internexus Team - professionals from ITS-CAC and Library to develop training for faculty application of Internet technologies - 1989 through 1995

• Co-winner (with Jerry Phillips) of 1991 EDUCOM Joe Wyatt Challange Award for innovative use of computers in the university curriculum.
• Winner of Catherine Ofeish Orner award for innovative research in Information Science (Pitt - 1983) for artificial intelligence expert system development (HOSS system).

• Early research in Computer-Mediated Commuication and Education Applications of Technology
  • 5 book chapters published (1990--1998).
  • 9 articles published (1987--2005).
  • 32 conference papers (1986--2006).
  • Dozens of seminars taught and guest lectures.
  • Dozens of technical documents developed.

Education

May, 1989:
Ph.D. degree in Communication and Information Science, The Pennsylvania State University, University Park, Pennsylvania.

Primary research areas include computer-mediated communication, computer networking and telecommunications, human information technologies, artificial intelligence, group and interpersonal communications, distance education, educational applications of information technology. Thesis titled "Teaching Group Problem- Solving via Computer-Mediated Communication".

June, 1984:
M.S. degree in Information Science, The University of Pittsburgh, Pittsburgh, Pennsylvania.

Primary research and study included artificial intelligence, software engineering and design, computer architecture and operating systems, computer graphics and visualization. Masters thesis focused on development of expert system for heuristic design of very large program overlay structures.

June, 1976
B.S. degree in Business Economics, The Pennsylvania State University, University Park, Pennsylvania.

June, 1971
Graduated from Fox Chapel Area High School, in Pittsburgh, PA.

Computer Systems

• Mainframes: Digital KA10, KI10, KL10 series, Digital PDP-11 series (03/23/40), VAX-11/750-780, IBM 4341/4381, IBM-3090/600e

• Workstations: Sun, NeXT, IBM-RT, Amiga 3000, RS-6000 and other unix/Linux based systems.

• Personal Computers: Extensive experience with all PC/Mac systems developed since 1982. Established and managed PC/Workstation support organization for Penn State 1984-1991.

Networks

• Established first Penn State LANs in 1985. Apple Localtalk/Ethertalk/Tokentalk (Phase 1 and 2), Proteon Token-Ring, IBM Token-Ring, IBM PC-LAN (baseband), 3COM Ethernet, standard ethernet (under unix), Banyan VINES, basic Cisco certification, network layout, Internet protocols, wireless networking and 802.11 router/firewall maintenance.

Software

• Operating Systems and Environments: DOS, MS- Windows (all versions), Macintosh OS and OSX, System 7, AUX, BSD, AIX, XENIX, Mach, NeXTStep, SUN-OS, CP/M, VM/CMS, VMS, Tops-10/20, RT-11, various LAMP,various Linux versions WAMP and WIMP environments.

• Communications: YTERM, TINCAN, FTP/TELNET, PROCOMM, RED-RYDER, Kermit, PC-Anywhere, LapLink, PC/VT, PC-102, CROSSTALK, Telix, NCSA Telnet, Dartmouth Fetch, MacTCP, MacPPP, Crynwar Drivers, various Gopher servers and clients, various WWW servers and clients (including design, development, setup and maintenance).

• Word and Text Processing: Word Perfect (DOS/Mac), MS-Word/Office (all versions) (DOS/Mac), Claris MacWrite, IBM DisplayWrite, SCRIPT, RUNOFF, SCRIBE, XEDIT/KEDIT, WriteNow, Vi, TROFF/NROFF, Aldus PageMaker, MultiMate, plus various HTML editors

• Database Management: SQL (various versions), MS-Access/Jet (all versions), dBase-III+/IV, WatFile, System-1022, PC-File, Condor-III, rBase, File-Pro, Power-Base, Hypercard, SPIRES.

• Servers: Apache and MS-IIS, MySql, Listserv, IRC

• Spreadsheet: Lotus-123, Lotus Symphony, MS-Excel (all versions), MS-Works, Wingz, FREECALC

• Graphics and Video: Harvard Graphics, ChartMaster, MS-Powerpoint (all versions), IBM StoryBoard, Adobe Photoshop, Aldus Freehand, Adobe Premire, Flash, Shockwave, Windows Movie Maker, iMovie, Krystal Audio, Audacity.

• Statistical Analysis: SPSS/X, BMDP, SYSTAT, MINITAB.

• Programming Languages: FORTRAN, BASIC, COBOL, LISP, PROLOG, REXX, C , Pascal, OPS-5, MACRO-10/11/32 Assembler, I-8086/8088 Assembler, Objective C, C++ Perl, Java, Javascript, PHP.

• Web: HTML, XHTML, XML, Dreamweaver, FrontPage, Cold Fusion, plus other markup languages.

Other Relevant Skills/Experience

• Extensive experience with WWW resource development, server maintenance, HTML/XML, CGI, ASP, AJAX, and other Web 2.0/3.0 methodologies..

• Extensive experience in technology training, seminar development and delivery, and documentation development.

• Extensive experience with project and user support center management. Developed Penn State ITS Help desks during 1980's and 90's

• Extensive experience in computer communications. This includes asynchronous and network-based communications. Range of experience includes analysis of needs and environment, development of requirements, specification of hardware/software needs, acquisition and installation of hardware/software including network OS, server software and gateways/bridges.

  This includes emerging metaphors of early 21'st Century, including immersive environments and Virtual Reality.

• Extensive experience with use of Internet and other online communication and information access networks. Systems/protocols used include WWW, FTP, TELNET, NNTP, Listserv, SMTP, IRC/RELAY, WAIS, GOPHER and TECHINFO. Specific emphasis on utilizing Internet client/server applications for course delivery, communication and information transfer.

• Extensive experience with application systems analysis and design on mainframe, minicomputer and microcomputer systems for scientific, educational and administrative systems. Primary focus on university/academic environment.

• Experience in graphics, graphic analysis, visualization and thematic cartography. Experience with photo-manipulation, image-processing, presentation and page-layout graphic systems. Extensive experience with digital video/audion development technologies and laws related to intellectual property.

• Extensive experience in strategic long-range and short- range planning for academic computing services and resources.

• Experience in computer resale management including vendor relations, budgeting, staff management, inventory management, reporting , product evaluation and site-license negotiation and administration. Responsible for University computer store (Penn State Microcomputer Order Center) 1988--1992.

• Extensive experience in computer systems security including prevention, detection and elimination of DOS and Macintosh viruses. Coordinator of Penn State antivirus and information assurance efforts, 1984--1994. Co-Developer of initial PSU course in Security and Risk Analysis - 2006.

• Experience in artificial intelligence programming techniques including the design and development of expert systems and logic programming with LISP, PROLOG and OPS-5.

• Experienced in Popular Culture as it relates to Information Sciences and Technology. Formed basis for popular IST-402 - Technology and Popular Culture class.

July, 2002 to Present

• Assistant Professor - College of Information Sciences and Technology (multi-year FTE)
• Affiliate Asst. Professor - Department of Communication Arts and Sciences
  • Responsible for continued development and delivery of IST-110 (Introduction to Information Sciences and Technology), IST-250 (New Media and the Web), IST-402 (Content-Driven Web Services, and Popular Culture and technology), SRA-111 (Introduction to Security and Risk Analysis)
  • Responsible for development of special projects for IST Solutions Institute.
  • Academic Director for IST World Campus Degrees and Courses.
  • Member of Graduate Faculty -- Most recent committees:
    • Minelli, Maureen - PhD Committee CAS - "The Rhetoric of Richard Nixon" (2006)
    • Matsumura, Kyoko - PhD Committee CAS - "Inter-Marital Communication Styles in Japanese versus American Cultures" (2006)
    • Holmes, Clifton - MS Committee Communications - "Development of Web-Based Music Service" (2005)
    • Lee, Bo-Lin - PhD Committee Leisure Studies - "Use of GIS for Ecotourism Study" (2004)

  • Honors Thesis Advisor for Jessica Boorstein - "Instant Messaging: Usage Patterns and Strategies among College Students" - 2004

  • Advisor/co-developer - IST Computer Network Club, active member of IST Diversity Network
  • Member and Webmaster - IST Center for Information Society
  • IST Faculty Marshal (with student Marshal Erica Voss) - Fall 2004

July, 2000 to June 2002

• Assistant Professor - School of Information Sciences and Technology (part-time)
  Responsible for development of IST-110 (Introduction to Information Sciences and Technology)

July, 1991 to June, 2002

• Lead Research Programmer -- Center for Academic Computing, Office of Computer and Information Systems, The Pennsylvania State University.

  • 1999 -- 2002 Affiliate Assistant Professor - School of Information Sciences and Technology (part-time)

    Responsible for initial development of IST-110 (Introduction to Information Sciences and Technology)

    Academic Director and contributor for IST Webmaster Certification program.

  • 1997 -- 2002 Education Technology Services

    Responsible for consulting on issues related to training and use of technology for University instruction. Primary focus on network-based communication systems. Responsible for seminar and documentation development, faculty consultation related to application of technology to courses, and issues related to Internet service development and pedagogical issues. Managed student workers in development of Web-based training.

  • 1991 -- 1996 Outreach Group

    Responsible for contacts with academic departments and faculty at all Penn State campuses and research sites for purpose of needs evaluation and information exchange. Responsible for planning and coordination of academic computing services of CAC, focusing primarily on Internet services, microcomputers and workstations, and documentation and online resource development.

  July, 1988 to July, 1991

  • Manager, Microcomputer and Personal Workstation Group -- Center for Academic Computing, Office of Computer and Information Systems., The Pennsylvania State University.

    Responsibilities include:

    • Management of technical support staff and resources for academic users of microcomputers , low-end workstations, local-area networks and system and application software at all Penn State campuses.

    • Development and coordination of credit courses in Humanities Computing for the College of Liberal Arts. These courses are Liberal Arts 482/483 -- Quantitative Methods for Humanists I/II.

    • Management of computer technical resale operation, vendor relations, software distribution and site-license negotiation and administration.

    • Coordination of Academic Computing committees including Virus Committee and Microcomputer Coordinating committee.

  • Affiliate Assistant Professor -- Department of Speech Communication.

    Responsibilities include:

    • Coordination and instruction of LA-283, and LA-483, Computer Applications for the Liberal Arts Courses involve practical use of computers for non-science students. Subjects covered include operating systems, computer systems theory, electronic mail, file transfers, usenet NEWS and listserv conferencing, word processing, the world wide web, HTML, telnet, database systems, spreadsheet systems, local-area networks, computer viruses, user interfaces, and social issues.

    • Assistance to faculty and students on matters pertaining to research and instruction utilizing computer resources.

    • Perform research on computer-mediated communication systems and applications. Research includes how CMC system design affects interpersonal and organizational communication, the computer as a communication tool, use of CMC for instructional support, and distance education applications of CMC.

    • Professor in Charge -- Information Systems and Statistical Analysis in the Liberal Arts Minor.

      Responsible for selection of courses relevant to minor, recommendations to Faculty Senate for program enhancement and advising of students interested in program. Also responsible for coordination, development and delivery of Liberal Arts courses in computer applications. (LA-283/LA-483)

July, 1986 to July, 1988

• Assistant Director -- Office of Microcomputing Applications, Office of Computer and Information Systems, The Pennsylvania State University.

  Responsibilities include:

  • Management of Microcomputer Information and Support Center, providing technical support and assistance to academic users of microcomputers at all Penn State campuses.

  • Planning, direction and technical support for research initiatives of Office of Microcomputing Applications, including development of a networked and distributed academic computing environment and the implementation of CAI initiatives under the CMU Andrew systems on IBM- PC/RT workstations.

  • Planning for development of a technical resale organization to manage resale of computer hardware and software to faculty, staff and students at significant vendor discounts.

  • Assistance in planning for development of a group focusing on computer-based education and CAI courseware development (CBEL).

January, 1984 to July, 1986

• Coordinator/Manager -- Microcomputer Information and Support Center, Information and Administrative Services Coordination Group, Office of Computer and Information Systems., The Pennsylvania State University.

  Responsibilities include:

  • Supervision of technical staff (7 full-time and 12 part- time).

  • Consultations regarding the selection, acquisition, application, expansion and maintenance of microcomputer- based systems.

  • Strategic planning within the Office of Computer and Information Systems and in an advisory role to other Colleges and Departments of the University.

  • Development of procedures and techniques for the solution of common microcomputer-related problems including computer communications, information retrieval and local- area network implementation.

  • Working with computer hardware/software vendors to acquire academic discounts and site-licenses.

  • Development and presentation of informative seminars to University faculty, staff and students.

  • Development and maintenance of a Technical Reference Library of microcomputer-related books, periodicals and literature. All information cross-referenced with the SEARCH online information-retrieval system (written by G.M. Santoro).

  • Development and management of Systems Evaluation Laboratory wherein various microcomputer and workstation systems, peripherals, networks and software are available for testing and evaluation by University faculty and staff.

  • Responsible for assisting in evaluation and approval of University purchase orders for microcomputer hardware and software.

  • Editor of MISC newsletter (Micro MISCellaneous), additional software documentation and MISC technical reports.

  • Development and maintenance of MISC Free Software Library containing public-domain, SHAREWARE and site- license software for distribution to Penn State user community.

  • University representative at professional conferences including ACM-SIGUCCS, EDUCOM, ICEC, MACWORLD, Speech Communication Association, and others.

April, 1982 to January, 1984

• Lead Systems Analyst/Programmer -- Systems and Operations Group, University Computer Center, University of Pittsburgh. Working title -- Supervisor of Application Packages Group.

  Responsibilities include:

  • Management of application and utility software on University DECsystem-10, VAX and microcomputer systems.

  • Management of Application Packages staff.

  • Long and short-range planning for computer hardware/software resources and services.

  • Systems analysis and systems programming necessary to implement and maintain a large library of application and utility software (over 600 packages) on multiple mainframes.

  • Consultations with University faculty, staff and students related to use of and planning for application and utility software resources.

  • Development and presentation of seminars and informal courses related to software libraries.

  • Writing of documentation, technical articles and technical reports dealing with state-of-art application and utility software and graphical analysis.

  • University representative at conferences and expositions.

February, 1978 to March, 1982

• Senior Programmer/Analyst -- Systems and Operations Group, University Computer Center, University of Pittsburgh. Working title -- Program Librarian.

  Responsibilities include:

  • Conversion, maintenance, documentation and sales of UCLA's BMDP statistical software package to over 100 DECsystem 10/20 sites worldwide. Project leader and manager for 1979-1982 releases. Required extensive knowledge of FORTRAN and Assembly language on DEC- 10/20 and IBM-370 systems.

  • Evaluation of state-of-art applications software for possible inclusion in software libraries.

  • Expertise in graphic analysis and graphics software including seminar presentation in graphic analysis techniques.

  • General consultations with University faculty, staff and students.

  • Designed, implemented and published online KWIC-Index based information system to disseminate current information on all of 600-plus software packages and libraries maintained on Computer Center systems.

June, 1980 to December, 1983

• Part-Time Observer and Computer Systems Consultant -- Allegheny Observatory of the University of Pittsburgh.

  Responsibilities include:

  • Systems and applications consulting for Multichannel Astrometric Photometer (MAP) project.

  • Operation of observing program on 30-inch Thaw refractor telescope. (Mainly taking pictures.)

  • Operation of computerized guidance and remote-sensing MAP system.

• "Computer Graphics Techniques with DISSPLA and TELL-A-GRAF"; University of Pittsburgh; 1979--1982

• "Comparative Microcomputer Evaluations -- The DEC Rainbow and PRO-350"; Penn State University; 1985

• "Introduction to the Apple Macintosh"; Penn State University; 1986--1990

• "Factors to Consider in the Evaluation of a Microcomputer System"; Penn State University; 1986--1990

• "Microcomputer Communications"; Penn State University; 1986--1992

• "Introduction to Information Retrieval using Microcomputers"; Penn State University; 1989--1992

• "Local-Area Networks Panel Session"; 1985 Microcomputer Information Exposition and Conference; Penn State University

• "Observing Halley's Comet"; presented as part of the Free University; Penn State University; 1985--1986

• "Computer Fun and Games"; presented at annual Alumni Institute; Penn State University; 1988--1993

• "Microcomputer Graphics - Hardware and Software"; Penn State University; 1986--1988

• "Everything You Ever Wanted to Know About Computers but Were Afraid to Ask"; special 1-week class taught at 1988 Elderhostel; Penn State University

• "Introduction to Word Processing with WordPerfect 5.0"; Penn State University; 1989--1992

• "Computer Viruses"; Presented at annual convention of Pennsylvania Library Association, Hershey, PA, October, 1990

• "Database Design and Usage with dBase III+"; Penn State University; presented each semester 1988-1993

• "Humanities Computing"; presented as part of the CAC Colloquim Series, April, 1991

• "Instruction and Computer Communication"; presented as part of CAC Instructional Technology series; 1992--1994

• "Safe Computing"; Penn State University; 1990--1994

• "Inter-NEXUS" -- Overview of Internet Resources; Penn State University; 1993--1996

• "Effective Use of the Internet"; three-day seminar presented multiple times for faculty and administrative staff; Penn State University; 1995--1996

• "The World Wide Web and Marketing Opportunities"; talk presented to annual meeting of Institute for Study of Business Markets (ISBM), May, 1995

• Team teaching (with Dr. Claudia Probart) of Nutrition 551 -- Seminar on technology in Nutrition Science; summer, 1995

• "Extending the Classroom -- Technology and Teaching"; part of the Inter-NEXUS seminar series, 1994--1996

• "Using the World Wide Web"; part of the Inter-NEXUS seminar series, 1994--1996

• "Using Telnet"; part of the Inter-NEXUS seminar series, 1994--1996

• "Web Server Concepts for Developers"; part of the Inter-NEXUS seminar series, 1994--1996

• "File Transfer Protocol"; part of the Inter-NEXUS seminar series, 1994--1996

• "Gopher"; part of the Inter-NEXUS seminar series, 1994--1996

• "Client/Server based Electronic Mail"; part of the Inter-NEXUS seminar series, 1994--1996

• "Introduction to Hypertext Markup Language and Web Server Concepts"; short course taught at 1996 Teaching and Learning Technologies conference at the Penn State Scanticon

• "Effective use of Electronic Mail"; course taught to College of Liberal Arts staff, Penn State University, 1996

• "Computer Conferencing with Listserv and Netnews"; part of CAC seminar series, 1997--present

• "Advanced Eudora for MS-Windows"; part of CAC seminar series, 1997--present

• "Eudora for MS-Windows"; part of CAC seminar series, 1997--present

• "File Transfer Protocol"; part of CAC seminar series, 1997--present

• "Technology in the Classroom at Penn State"; presented to the faculty of the Penn State Department of Education Policy Studies, August 25, 1997, University Park, PA.

• "Internet and World Wide Web Workshop">; part of CAC seminar series, 1997

• "Synchronous Conferencing and IRC"; part of CAC seminar series, 1997--present

• "Managing Listserv Conferences"; part of CAC seminar series, 1997--present

• "More Microsoft Access"; part of CAC seminar series, 1997--present

• "Communicating vis the Internet"; presented to the staff of University Health Services, August 1998

• "The Web as a Presentation Tool"; part of CAC seminar series, 1997--present

• "Strategic Use of the Internet in the Penn State Class"; part of CAC seminar series, 1997--present

• "Using the Web for Surveys -- A Simple Approach"; part of the Penn State Webmaster 1998 seminar series

• "Web Resources for Developers"; part of CAC seminar series, 1997--present