How do we bring the users to our catalog?

Custom Search URLs
Custom search url is a url that you construct to make a link into an on the fly search for a specific item type, category, keyword. These are all live urls, so thy are automatically updated. This becomes a seamless link into the OPAC. You don't need to update them again.  One example is for the titles they have on cd at summer break time. Another example is for their popular collection or leisure reading  - they use the list and bring in book covers for a more visual list.

Highlighting a display on the home page with a link to the item catgory display within the catalog. Students don't even know they are being sent into the catalog.

Bibliography
Custom search string includes the following: &item_2cat=GAMES_IND.  The advantage is that it's aways live and always current and the url can be sent to faculty, students, etc at a momen't notice.

Periodicals by curriculum.
This was created by using the fund code in the local notes field 594. 
Base url plus ?searchdata1=LS{T594}

custom search string includes the following: &item_2cat=GAMES_IND

Lots of information for creating these comes from the Sirsi Customer wiki

There is a check box to have people search ebooks only. When they implemented this, their stats for e-books went up 33% after this was turned on.  sys.env file under the electronic book configuration area.

How do we bring the catalog to them?

iGoogle, Amazon, IMDb, CMS, Blogs
widgets for iGoogle that also work in Angel

Amazon.com library look up - works in firefox only right now.  The script was modified from the LION Library Lookup Script at userscripts.org.

IMDb - there is a script that lets people know that the library has this dvd.Adapted from an existing script.

Trixie - same as greasemonkey for Firefox. Helps with migratin scripts to work on IE as well as Firefox. 

Yahoo Pipes -

Dapper lets you take a url and make an RSS.  Choose the content you want to feed. (Tracy chose Title call# and availability). Use the dapper-created rss feed as your source in yahoo pipes. Use pipe as is. Peoplpe can add to their iGoogle or feedreader. Creates badge to embed in website or blog, etc. You can clone a feed that works and change it to use your own url.  For promoting these tools, Madigan has a page called cool tools. This is where all gadgets and instructions for downloading.

Promotional posting on portal, emails with gadgets and custom urls.  Talking about them in sessions, classes, users has really promoted them. 

Tools used:

Flickr - to embed images into email
iGoogle gadget
Greasemonkey - to use scripts in Firefox
Userscripts.org
Yahoo pipes - interactive feed aggregator
Dapper - the data mapper
Trixie for IE7

Try it - you can't break anything. Experiment and see what you can do!

Great presentation!

tamey@pct.edu

eres?

• enhancement to OPAC (not a reivention of OPAC)
• immediate and intuitive faceted search experience
• built in fuzzy search logic
• easy to manage and configure
• responsive and reliable
• cost advantage over faceted search competitors
• light integration with existing environments
• search index updates based on changes rather than complete nightly dump
• enhanced enriched content support
• consortia support
   - library or library group search limits
   - ip address ranges
   - did you mean concept
• enetrprise 1.0 Q3/Q4 2008

E- Library

• replacement for iBistro and iLink
• NO COST
• patch upgrade after you get to 3.2.1
• no training required
• enterprise can sit on e-library 3.2.1
• look and feel to match enterprise
• enhance enriched content support (cannot get this w/iLink)
• online bill payment
• ezproxy integration
• 3.2 highlights
   - renewals from review my account

Enterprise is a subscription plus product delivery cost and project managment fees. There will be optional Enterprise training.

iLink Customers:

Option 1:

ibistro/ilink running 3.1 or higher, you can run enterprise on top

Option 2:

move to e-library with 3.2.1 and then enterprise on top

New Enriched Content Support

Reviews, fiction profiles, find similar titles, additional subscription - expensive. If you buy it by Aug 15, 25% discount - but you must be moved into e-library already

Goals for Enterprise 3.0

• integration of additional data sources - federated search, library favorites
• guided discovery
• rss, tagging, user reviews, ratings
• third party interfaces (fed search and resolver support)
• visual search - may partner with another vendor
• when asked about pricing - the response was that it's less than aquabrowser 
• partnership with brainware

Demo

Kate demoed enterprise starting with "bud not buddy". The initial search screen is just like google - one search box. Enterprise brought up the correct record as the first hit with facets on the right for narrowing your search. Second search was Tchaikowsky spelled incorrectly - but found the results automatically. The facets are designed to me intuitive and easy.  You can go to your account directly from home search page - single log in. Stop words and boolean logic do not exist. This is not a replacement for the OPAC - it is designed for your typical patron who wants what they want quickly. For advanced searching, patrons will still be using the regular catalog (which will be e-library).

Sirsi Dynix is planning to have demos available from client care area so customers will have the chnce to play with this new interface.

Admin Interface
Simple admin interface. There is ability to set up search groups for multiple libraries. Customize page elements and themes for groups, banner info, library logo. Ability to manage library content.  

Single sign on with EZ Proxy: ez proxy can send back the user id and password (encrypted) which will support the login to the opac. So it really doesn't matter where user starts, they are only challenged to authenticate once.   

Ann Snowman asked a great question - how do you display the OPAC AND Enterprise to the users? Which is the default? Do you have one default from Library machines and one for remote access?  You can put an Enterprise search box anywhere...

We need to ask ourselves:

What information do patrons want to see?
What info do reference librarians want to see?
What info do circ and ill staff need to see?

No one liked serial holdings displays - they were confusing and difficult to interpret, and not arranged in an easily interpreted sequence.  Because the group is a consortium of 4 colleges, they needed to speak a common language and use a common style. Numbering system and notes were standardized. They checked with reference librarians and confirmed that this would work. The group showed examples of their collaborative decisions.

I won the door prize - pancake mix and Vermont maple syrup!

Diigo is like "delicious on steroids". You can make lists and highlight parts of page and bookmark them, as well as comment on the bookmark. Anything you add to diigo automatically gets added to delicious and magnolia - this is something you set in your preferences or settings.  Diigo creates webslides as well. I'll have to give it a try!  

• executive sponsor
• improvement iniative for daycare

• tripled support agents
• top quality resources
• dedicated support lead

• across org chart
• org chart does not reflect social reality
• ad-hoc networking
• across  depts
• younger generation joining the workforce

• user centered
• open agile based on standards
• simple and lightweight
• decentralized, distributed and participatory

• edmunds - content is king, info becomes the key, not the infrastructure
• syndicate don't dictate
• standardize - software apis are no longer a lock-in point

• emusic
• force of many - harnessing the power of users, info gets better and grows the more people that use it...

• pushing to devices
  

• web 2.0 wcm is almost recession proof - good economic times, expanding business, in bad times, use web to reach different markets

• continual innovation - always updating (launch and iterate) - with cq - release of discrete sets of functionality (OU flash component)
  
• Operations must become core competency - availablility, load balancing, caching

• CRX JCR Repository - basis of everything they do (JSR 170/283 API)
  
• jackrabbit/jcr connectors
• CQ WCM - CQ DAM - CQ Social Collab

• wcm, dam, social collab on a global scale
• global brand management
• productivity

• flexible content integration
• jcr standard and secure

• industry leading products and platforms
• Day will not force being locked in

• starts with simple search box

• blog
• wiki - versioning search
  
• CQ Social Collab Calendar
• 
  

• CQ installed, but not fully implemented
• Project Team Turnover
• Mgmt on to the next new thing

How we overcame those challenges

• babysteps

Timeline

• pilot
• procrastinator campaign
• full campaign with cms
• 90% of bc slots managed by Day (small changes, few new pages)
• extended biz users
• business as usual end of rollout

Published over 900 slots

• all us
• target
• canada
• eu
• easyshare software
• all avail meta slots
• all advertising/headers and meta slots

Marketing

• workflow removed bottleneck
• reduced publishing promo speed
• test, update, site content landing pages - ability to "play around"
• eu stays in sync with us

Choose a template based on slot size

create a page with slot id

Strengths

• easy to use
• easy to maintain
• small project team

• -stemming
• ranking
• synonyms
• restrict by document type
• preserve product databse mappings
• search documents by release date

• structure and operating guidelines for each region
• clear distinction between global and regional control

• regions will provide their knowedge back into the system for use by other regions for system improvement
• centralized development of infrastructure
• allows all regions to have same baseline and capabilities
• leverages global efforts across regiomms
• less disparity between regions

• 2 most difficult countries - character sets and content regulations
• started small and grew, knowing  they'd have to go back and work infrastructure and development

• based on us version
• business-user friendly
• recent us design and creative
• provide as much as possible for users/authors

• per country cost reduced (support, maintenance and infrastructure)
• enhancements benefit all countries
• brand consistency
• standardized reporting

• flash based editing

• structure and operating guidelines for each region
• clear distinction between global and regional control

• regions will provide their knowedge back into the system for use by other regions for system improvement
• centralized development of infrastructure
• allows all regions to have same baseline and capabilities
• leverages global efforts across regiomms
• less disparity between regions

• 2 most difficult countries - character sets and content regulations
• started small and grew, knowing  they'd have to go back and work infrastructure and development

• based on us version
• business-user friendly
• recent us design and creative
• provide as much as possible for users/authors

• per country cost reduced (support, maintenance and infrastructure)
• enhancements benefit all countries
• brand consistency
• standardized reporting

• flash based editing
• 
  

• prioritized sites
• migration should improve current sites
• info arcitecture
• analytics
• usability

• 10 templates with minor variations between each

• new design or modify and fit within wireframe
• department or Partner agency can do it themselves
• predesigned templates

• text image
• dynamic flash -create movement/interest in site without having to do it themselves
• tab block

• polling
• comment
• rss output
• photo gallery - create thumbnails and set up gallery from media library
• profile gallery (alumni)
   This would be great for subject specialists/public services
  
• calendar - doing some great stuff with calendaring with different levels - can push up events to different department levels all the way up to campus-wide
• forced alt text in media library

• identifying requirements
• design vs development
• going live w/out redundancy ( any probs give bad pr to all users)
• lacking define web requirements

• buy in, interest
• creating and maintaining achievable schedule
• documentation - before migrating - understanding responsibilities - bad design and bad content ae not allowed to migrate
• usability testing - new issues, confirm decisions
• system free to campus - building functionality with all departments
• relationship with Day

• prioritized sites
• migration should improve current sites
• info arcitecture
• analytics
• usability

• 10 templates with minor variations between each

• new design or modify and fit within wireframe
• department or Partner agency can do it themselves
• predesigned templates

• text image
• dynamic flash -create movement/interest in site without having to do it themselves
• tab block

• polling
• comment
• rss output
• photo gallery - create thumbnails and set up gallery from media library
• profile gallery (alumni)
   This would be great for subject specialists/public services
  
• calendar - doing some great stuff with calendaring with different levels - can push up events to different department levels all the way up to campus-wide
• forced alt text in media library

• identifying requirements
• design vs development
• going live w/out redundancy ( any probs give bad pr to all users)
• lacking define web requirements

• buy in, interest
• creating and maintaining achievable schedule
• documentation - before migrating - understanding responsibilities - bad design and bad content ae not allowed to migrate
• usability testing - new issues, confirm decisions
• system free to campus - building functionality with all departments
• relationship with Day

• Hierarchy
• Sort order
• Multi-value
• Full-text search
• Versioning
  
• Access control
• Unstructured content