Conference Report, March 2011

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geekaustin.pngNicknamed the "spring break for geeks", SXSW Interactive was a true "techie" conference with loads of great ideas from all of the sessions, panels and meet-ups. The conference was huge, with ten campuses and multiple sessions to choose from in the many different tracks that were offered. I spent most of my time in the design and development track, focusing on HTML5, CSS3, the pros and cons of native vs. web applications for mobile devices, and user interface design. Most of the talks were excellent - a good mix of high level overview and step-by-step coding.  Because South by Southwest is the biggest gathering of web design, development and programming  professionals, it provided the opportunity to find out about the latest developments in the world of technology and interactive media. There was a huge focus on gaming and the application of the gaming layer keynote1.jpgto education and other real world scenarios and the use of social media for social change (lots of discussion on recent happenings in the Middle East). There were also a number of informative discussions on personalization of the user experience, something that is directly applicable to our efforts in creating an individualized experience for our Libraries users.  I had the opportunity to listen to and talk with some of the established leaders in the web development and design world, as well as some of the up and coming developers - some amazingly smart individuals! It's always exciting to see what's happening outside of higher ed (though I did meet a number of educators and librarians) and to see the parallels between the uses of technology in education and industry. I am really grateful to have been able to attend this conference!

5 Steps to Bulletproof UX Strategy
Jefferey Zeldman's Awesome Internet Design Panel
No Excuses: Web Designers who Can't Code
One Codebase, Endless Possibilities: Real HTML5 hacking
Web Anywhere: Mobile Optimization with HTML5, CSS3 & JavaScript
How Print Design is the Future of Interaction

University of Oklahoma Calendaring System in CQ5

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Melanee Hamilton and Erin Yarbrough
University of Oklahoma

ou.jpg OU Implementation of Day Calendaring System
OU was interested in an events calendar for the entire university. They implemented the calendaring system with the initial cq 4 migration, but got a lot of push back from their authors. It was just too difficult for the authors to use.
They spent some time looking for a 3rd party solution.  None of these solutions offered all they needed, so they came back to Day and worked with their developers to come up with The Perfect Calendar.
Their requirements included:
  • the ability to share
  • use of a consistent workflow
  • the ability to push events to calendars and then the other calendars can display these events
  • realtime updates
  • event approval  - and rejecting - process (for sharing)
  • import outside calendar - (sports are on another calendar)
  • customizable layout - consistent branding
  • submit events to other calendars
  • generates ical feed
  • easy event authoring - cq4 version was a little difficult for authors to use.
They were the beta customers for this development. Day was able to offer recommendations on requirements. They all wanted to make sure that what they created was based on clendaring standards.

Calendar Features:

  • events were the content pieces - within calendar framework
  • hope to use reverse replication at some point so that outside cms users can add and edit calendar
  • double click on date to edit event on that date
  • all events are ical based
  • integrate calendars through workflows
  • other calendars can subscribe to events - if we know another calendar that shows events you want - you subscribe to that calend
  • expand and hide details
  • future plans for calendar:
    • search for events using tagging
    • creating different views - semester?
How will OU roll out their new calendar?
    • first to sites using cq
    • second to people outside cq cms
Next Steps/Plans for the future:
  • integrate with search page
  • integrate with cq map - click on details of the event and see exactly where the event will be
How did OU achieve campus buy-in?
    • maintain events without having a static web page
    • use is the same across departments
    • nice look to the calendar - branding
    • one point to author public facing content - easy
    • users are not going to use multiple systems
    • homepage shows next 5 events on calendars
    • self service access and permissions model

Notes from Day Ignite Conference, 2009

Chris Hanson
University of Phoenix

Community of over 1 million faculty, staff, students
400,000 students

Aptimus does marketing for U of Phoenix

2009 Phoenix on CQ5 platform

Phoenix Objective
  • authoritative destination for U Phoenix
  • site transparent, informational, accessible
  • engaging
  • highly-engaged community site
  • thought leadership
  • scalable
  • org
  • tech - myriad repositories and legacy systems
  • process
Choosing CQ5
  • integrate, not replace other systems
  • core functionality for non tech users
CQ5.1 Released in April - rewrite of existing site with a new design
  • 15 templates
  • 50 components
  • 10,000 pages
  • scalable, redesigned and social
CQ5.2 June, 2009
  • transition from custom DAM to out of box DAM
  • Plans for social collaboration
Phoenix .edu programs and courses
  • released in Sept.
  • built a web service for ocyrus so everything can be managed through cq
Meritus (canadian Phoenix)
  • leveraged effort from
  • released in Sept

Next Steps
  • implementing workflows
  • next generation
  • student and faculty portal
Branding and Marketing Guidelines
  • DAM 
  • storing all assets in DAM - marketing, advertising

Day Ignite 2009 Keynote

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Competing on the new web - agility matters.

Kevin Cochrane - CEO
  • Customer conversations and feedback to drive further development
  • Help IT be agile to accelerate the needs of the business.

Davis Neuscheler - CTO

What's coming in CQ5.3?

Focus on 4 key areas - the cq5 stakeholders:
  1. site owners
  2. suthors
  3. systems
  4. developers

Top 10 features:

  1. revamped 
    • written in day cms
    • all documentation is indexed in google
    • every page has collaboration features
  2. Subtle improvements
  • revised welcome screen
  • increased usability - small things that make system more efficient
3.  DAM stepped up
  • better use case delivered with geometrixx (sample site)
  • thumbnails in user interface
  • using cooliris -DAM integration
4. Calendar integration
  • to outlook or ical
5. In-context editing (in-line editing)
  • double click on text and can edit inline - so you don't have the pop up word-like text box
  • the text area displays as it will on the actual web page
  • You can even edit images that are text
6. clickstream cloud
  • assembles tags of the pages your user visits.
  • clickstream cloud has a lot of info integrated into it
  • segment the groups that can have targeted campaigns
  • you can visualize the current user's profile
  • just by moving mouse, personalized info can change - lots of options for personalization
  • segment editor - with logical ors and ands statements - to target users
7. Traditional marketing =Highest Paid Person's Opinion - with cq5.3 you can let your prospect decide
  • 3 different banners - multivariate testing component
  • you can rotate the banners and you can tell which works best via click throughs
8.  Performance - "the performance dialog"
  • bridging the gap between developers and end users
  • startup time
  • performance timing component into the system
  • url to performance graph
9. Developing with CQ5
  • crxde replaces cqde
  • ability to check out code from svn repository directly into your crxde development
  • build and deploy osgi bundle
  • commit changes back to code versioning system - with a click
10. Develop now
  • crxde lite - all developer tasks are built in here.
11. Legacy or HTML Design
  • you want to translate that into CQ
  • site importer
12. Share your package
  • package share -allows you to upload and share packages between Day, partners, third party apps, customers
13. Hardware
  • Cloud computing - hardware in the cloud
  • CRX CQ5 used cloud for trial, test and dev env
  • all of our production servers are hosted in the cloud
  • cloud manager - to test, for QA
  • hardware is provisioned and configured in less than 5 minutes without any tech know how
  • unlimited managed diskspace that are available
  • storm traffic aware - you can just scale up and scale down quickly
  • pay by hour of useage - no up-front or fixed costs.

The Cloud
Open Source
Web Development

JCR 2.0 released on September 25, 2009

JCR 2.1 release planned for early 2010

Q & A

What is the upgrade path/plan for CQ5.3?
The plan is for this to be a package that we can download. Much easier upgrade process. Hopefully more like a hotfix.

Will custom components migrate properly to CQ 5.3?
Hopefully yes.

OCLC Members Meeting

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On Wednesday, October 7, I attended the OCLC Members Meeting in Washington DC. The meeting was an annual gathering of OCLC members in the Washington DC area, and Amy Deuink and I joined colleagues from George Washington, George Mason, American University and other Washington area institutions for an update on some of the recent changes in OCLC and a preview of some of their upcoming web scale services.

Pamela Bailey, Executive Director for OCLC US Service Center welcomed the group and gave an update on the changes in OCLC. She emphasized the improved support and training and highlighted the new Consultative Services Group. She previewed the the new training portal.

Irene Hoffman spoke briefly on the changes in the governance of OCLC - more regional councils, feeding into a global council and on to the board of trustees.

The day's keynote speaker was Michael Edson, Director Web and New Media Strategy  at the Smithsonian Institution. His talk was excellent and extremely relevant on the Smithsonian's strategic plan and how that relates to their presence on the web.
  • focusing on work that really matters
  • the importance of catalyzing innovation and discovery outside the institution
  • the changing learning model and how to make that work for the benefit of all.
He walked us through the steps his group took for their planning of the soon-to-be Smithsonian Commons - a quick and transparent process, documented on their wiki.  

Chris Martire, WorldCat Services, followed with two speakers: Kari Schmidt, Electronic Resources Librarian and Head of the Electronic Resources Management Unit at American University Library, and Oleg Kreymer, Systems Librarian for Thomas J. Watson Library of The Metropolitan Museum of Art. Oleg demonstrated their use of WorldCat QuickStart ( and its configuration settings. Kari presented AU's work with WCL (, which they ran in test over the summer and are currently rolling out for student use in the fall semester. The primary difference between WCL and the quick start seems to be the ability to customize the look of the WCL interface, as well as it's consortial support.

Some of the issues Kari pointed out from AU's implementation: 
-    must have oclc number in catalog
-    interface options - branding, when to show library services, location codes, etc
-    released trial on web site asking for user feedback
-    main goal was to get buy in from staff - had oclc rep come in to do presentation
-    "find more logo" - developed by in-house graphic designer
-    challenges in consortial set up

After lunch and a discussion/roundtable activity, Matt Goldner, Product & Technology Advocate at OCLC, talked about Web scale and progress on OCLC's new Web-scale management services. Matt talked about the roll out schedule and alpha and beta testing plans. OCLC's plan for their web scale services is very ambitious. It will be interesting to see how things develop.
It was enlightening to see what is happening at OCLC, as I'm really only familiar with the WCL services. The most valuable take away from the meeting however, came from discussions with developers and system librarians from other institutions. It's always helpful to hear about where they are in the discovery layer process and the vision they have for their institutions.

Towards Mobile Enhanced Digital Collections

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Notes from M-Libraries Conference
June 24, 2009

Tito Sierra
NCSU Libraries

Tito compared 1960s star trek tricorder as early model for mobile computing.

He spoke about how the iphone technology provides rich toolset for enhancing mobile experience for accessing digital collections. We can leverage mobile technology to create new and improved interfaces to digital collections, reducing disconnect between user and the

Two basic technologies improve this experience:
  1. touch based interface
    1. swipe gesture
    2. interact directly with digital objects
    3. pinch and zoom (native support in iPhone)
    4. fluid interface for navigating image details (national gallery "love art" app)
  2. geotag and geolocation
    1. geographic navigation of content
    2. current location as a content filter
      (around me app)

Tito discussed the
Duke Mobile Library Digital collections iPhone application

and then demoed the pilot NCSU Wolfwalk project which includes:
  • photos of campus from archives
  • a real experience of accessing special collections, current model of accessing digital collections is desktop
  • viewing these items on campus in a locational context. You can do this with geotagged content. Discoverability of content in a serendipitous way.
  • geographic way of accessing content
  • images from the archives aggregated around campus locations
  • alpha list of sites/campus locations
  • uses zoom feature to look at details in archived photos
  • map it function to allow user to orient himself on campus

Tito would be happy to be contacted for more info on the tech aspects of app creation.

Lessons Learned:
  • wasn't easy to repurpose metadata from archived images
  • mobile app development is very different from website development
  • rapidly developing area
  • used new map kit available
Future Directions
  • augmented reality
  • layer (android)
  • hold device- look at a building and have content layer built on top
  • Alumni stories - alumni could upoad info/photos/geolocation to add to the collection. You would need to create an area to store this information.
  • Lots of very interesting applications, campus tours, etc.

Advice to other Libraries:
Experiment! Start with a doable project. They used the 60 most important sites on campus. they had all GIS info on these. They had an editorial process to make sure all of the data was there. They aggregated photos by site, easier to do as a pilot project.
Notes from M-Libraries Conference
June 24, 2009

Abiodun Solanke
University of Richmond Libraries

The Now of Customer Service
  • importance of customer service with mobile devices
  • collaboration- across libraries and across campus
  • feedback from across the libraries or across the university as well as from our users - pwhat is and what is not working (backend and frontend)
  • ownership - people have invested in their mobile devices - we need to make sure that we invest in what will display on them
Devices and standards components
  • Platforms, software
  • management and human interactivity
  • interoperability
  • users, staff, developers
  • quality control - in terms of what users want and how they access the Libraries - snippets of what users really want

What is customer service?
  • presence and focus on providing content
  • receptive to new tools and techniques
  • marketing - importance of making users aware of what is available
  • responsiveness to users
  • we are all doing this together - engaging students in the mobile initiatives. Patrons are encouraged to come to/contact the library to offer suggestions
  • connection, concentration and convenience - make sure that we manage the content so that it is not inconvenient to our users
Why customer service
  • we need to focus on doing the best that we can
  • new mobiles added every day
  • retain users attention
  • lavatory librarian - we should have have the info posted in the bathrooms :-)
  • rapid introduction of new technology - we must always be prepared to embrace what is around the corner - how will I react when something new comes along?
  • societies - developed/developing
  • politics
  • finance or cost
  • mobile platforms incompatibility
  • esubscriptions - transfet to nonregistered patrons vs ease of use
  • legal issues - copyright
  • iso
  • cloud computing
  • operability
  • convert texts to pdf word
  • shelf life
  • comment on pilot products'features, screen
  • open access to libraries catalog
Mobile and Customer Service
  • patrons
  • technology

new features for customer service
  • improved capabilities in mobile devices
  • complimentary audio options and images
  • keyboard in mobile devices
  • Physically challenged deaf, blind, learing, disabilities
  • all this in the more in the midst of rapid technology
We should have a single point of contact for feedback, reference.

Share among libraries at different institutions the stats of users/service
  • what drives our services
  • what our users need

Notes from M-Libraries Conference
June 24, 2009

Jose Luis Andrade
Swets North America

Swets offers an interface to simplify how libraries can acquire, access, manage and evaluate subscriptions. It is designed to place the entire collection at your fingertips, streamlining the entire journals management process.

Tools allow libraries to measure the usage and cost including on a cost per click basis, trend analysis, and the ability to build your own report.

Swets attempts to offer the whole scope of content solutions. There is a shift in use/purchase -
before,  people were buying the whole book and now it may just be chapter or two.

Offering content formatted for mobile devices (specifically iPhone) is a great marketing tool for your library. Libraries should encourage students to try it for the sake of trying it. The users will get used to accessing your services and will continue to access your content.  The simpler it is for the user, the more they will use it.

Swet announced that they will be offering (in the fall?) a catalog of 1/2 million ebooks - an aggregation of  scientific books from multi vendors optimized for use on the iPhone.

Jose also mentioned PressDisplay, a service that provides access to 700 newspapers optimized for display on the iphone. You can follow a search term and receive sms alerts when that term appears in a newspaper article. 

Created with flickr slideshow.
  Notes from Mobile Libraries Conference
June 23, 2009

Twitter Archive

The conference opened on Monday morning in the beautiful First Nations Longhouse on the University of British Columbia campus - a very open conference building with huge log beams and Native Pacific totem carvings. After Leonora Crema, M-Libraries Committee Co-Chair,  welcomed the crowd of about 130 delegates from several countries, she introduced Lorcan Dempsey for the opening keynote.

Lorcan Dempsey, Concentration, Connection, Diffusion: Mobilizing Library Services

As always, Lorcan gave an insightful overview of the cultural shifts in our patrons and their expectations of our services. The expectations of faculty, staff and students in their interactions with our libraries online presence are greatly increased due to advancements in how they interact with online retailers. People no longer look to the Academy for technology advancements, but instead to the technological advancements of the consumer market.  There is greater investment and innovation in consumer/retail space than in the education/work space. Our patrons have become used to having best of breed applications to enhance their online experience. Lorcan referenced this article on mobile communication and society.

Mobile communication is the fastest growing technology in the world. This growth has greatly impacted our users in multiple ways, social networking and mobile communication reinforces their collective identity. Our youth find in mobile communication an adequate form of expression and reinforcement and a safe autonomy.

Mobile devices are changing our patterns of sociability whereby selective construction of peer groups is supported by accessibility and microcoordination (incremental social contact) - it's much easier to stay in touch when your friends are only a mobile phone call, facebook message, or a tweet away.

How do we mesh...
•    multiple connection points?
•    multiple grades of experience (desktop cell phone, xbox, wii, gps system, smartphone, netbook)?
•    different purposes/uses?

It makes things very difficult when trying to optimize for all of the different devices and their uses.

Moving to the cloud...
•    is a natural accompaniment of a mesh of connection points
•    offers the ability to access content from multiple access points

This means that the exclusive focus on an institutional web site as the delivery mechanism and the browser as the primary consumption environment is increasingly irrelevant.
Lorcan talked about the BBC site where all of the content is dynamically generated and syndicable through rss, atom, and xml. The American Idol site does many of the same things and breaks down their information into snippets, action items, tags and reviews.

This is a changing model that is:
•    shifting from a content economy
•    providing ranking, relating, recommending
•    specialized  (ex to a course)
•    location aware

Our users want to:
•    get to relevance quickly and have information available at the point of need
•    reduce the time spent finding what they want

The online presence is becoming increasingly action oriented.
•    find out
•    get pay
•    vote, rank relate
•    share with selected social networks.

Our users are also changing how they coordinate resources to achieve their goals. 


People have spaces of time so they wanted the material (lectures) when they are convenient for them to watch.  (Gave example of Bristol university survey where students asked for more video of lectures available)

Use of Space
The way people use space is changing.  Semi-public spaces can be informally appropriated into ad hoc workspaces - Knowledge Commons!

Behavior Fragmentation
There are online or network "residents" who see their network presence as an important part of their identity and visitors who will use the services when they need it. There are multiple grades of experience (phones, desktop), preferred communication channels (FB, twitter, texting). So how can we actually be confident that we are reaching a particular population i.e. our users. This becomes a critical issue for Libraries.

It used to be that Libraries' collection, space, expertise, systems and services, were vertically integrated around collections. Now, these areas are moving apart as more of the collections become digital. We need to think about our collections, expertise, systems and services in different ways. They are no longer as tightly bound as they used to be.

Use of Space in the Libraries
We need to think about the opportunity cost of using all of our space for (outdated) collections when the changes in social and academic aspects of learning require collaborative and open working spaces (knowledge commons). Many students prefer to use chat reference even if they are in the library. Things are changing in the social and academic aspects of learning. This is all a part of the shift in the behavior of networking. If we are not using the spaces in the old ways, we need to make sure that our libraries' space is used in the new ways people are behaving.

The challenge facing the libraries is to make themselves invisible- patrons don't want  "intrusiveness". We need to make things seamless for our users - easy searching, findability of resources and services. But libraries must also demonstrate their value and be more visible to users as the providers of amazing resources and services.

Increasingly, PEOPLE are becoming entry points to resources and services via twitter, delicious etc.  People are followed because they are sources of excellent info.
Lorcan stressed the importance of a greater focus on marketing and assessment of our Libraries.
•    physical presence
•    interact with research and learning practices
•    available when the work is happening
•    a "signed" network presence (ex subject guides with the names/photos/contact info of the Librarians who authored them)

Library web sites hide people. Why should our talented resources be anonymous? People do not want to interact with a person they don't know.  What we should do is to show our users that we are the experts.

Some takeaways:
•    photos on "ask a librarian"
•    top recommended resources by your Librarian, based on user profile

When we think about services, we must think about services in a much richer environment.

The second speaker was Ken Banks, founder of and frontline sms, on Where Books Are few: The Role of Mobile Phones in the Developing World. His focus is on trying to help grass roots non profits where the internet doesn't reach but mobile does. His story is inspiring and his presentation was fantastic. He focused on the change in quality of life possible due to mobile technology.

Third up was Carie Page, Program Coordinator for the Educause Learning Initiative, with her talk entitled, Anytime, Anywhere: Reaching the Always-On Generation Through Mobility.

Students are exposed to technology at an increasingly younger age. The difference isn't necessarily that they are using technology but how they are using technology.
•    communications (email teachers, classmates)
•    collaborate (want to bring mobile devices into class to do so)
•    access their projects anywhere

Students learn technology  by doing, not by reading a manual.

What can we provide?
•    delicious, zotero,
•    collaborative spaces on line where students can create groups, share info
•    personal learning environment - but students want to set it up themselves
•    create a flow of info to students?
•    sms alerts when books are overdue (students def want it to be opt in)
•    facebook pages
•    pushing info out to places students are already subscribed to
•    mobile access to search
•    mobile page for library - allow comments on mobile page
•    widgets that students can put on the iphone
•    providing access to mobile devices, ipods and flip cameras

How do we use mobile technology to bring students into the library?
•    qr codes- scan a code from a book for related info, additional locations for books
•    learning the stacks
•    augmented reality games
•    voki
•    smartphones
•    audio tour

On every campus there is a wide spectrum of students. With every technology initiative, you need to think of those that are not as familiar with technology as well as those who are.  Try to engage students and make them be your advocates and be involved in the planning process.
How can we use the techniques we are good at to help students learn more about what they are not good at?

Joan Lippincott spoke next on Why M-Libraries? Making the Case for Innovation, an excellent follow-up to the keynote she gave at the Penn State University Libraries during our Services for the Future Retreat.

Does your library provide...?
•    content
•    services
•    promotion of the above

There is a change in the use of mobile devices from communication devices to information devices and a resulting change in the habits of people. They are reading more text and watching video on smaller mobile screens.

66% of students own an internet-capable phone, but don't always use it because of the cost. There will be a tipping point in the use of cell phones when the cell phone billing structure changes. When the cost for mobile data plans decreases, this will revolutionize the desire and interest of our users in the US.

Joan cited Char Booth's Ohio U User Survey.  How and where do we begin? We need to understand our own user population to see where we might go first in development.  There are more and more scholarly resources becoming available for devices (iphones, kindles sony readers). We will see new services emerge. 

Arizona State University - qr codes
Western Illinois - text me services - made a video and put it on you tube
Quinnepac University - mobile information resources on smartphones

Questions to ask ourselves as we move forward:
•    Platforms
•    What devices are required
•    Who makes the decision
•    who will provide tech support
•    who will select license, fund content
•    will this give your institution a competitive advantage?

Mobile Technologies Mobile Users, Joan Lippincott

Notes from Mobile Libraries Conference
June 22, 2009

Tony Tin
Athabasca University, Canada

Why mobile?
  1. AU/OU students study from a distance
  2. students have the devices already
  3. novelty of gadget
  4. accessibility of mobile devices
Athabasca University Library Mobile Library Project provide learners with access to library services and learning resources.

Mobile site includes friendly:
  • OPAC
  • digital reading room (repository for learning objects)
  • digital reference center
Functionality of mobile site:
  • Auto detect and reformat
  • learning object reuse
  • easy web maintenance
  • multimedia file support
  • ipodcasting
  • search
  • mobile content conversion on the fly
  • AirPac (OPAC) Search (wireless catalog)
  • OPAC search on Mobile
In future-
  • books jackets
  • table of contents
  • reviews

Mobile Device Automatic Detector
  • design and develop software api to detect device info
  • type, name, o/s, screen res, image types supported
  • establish a profile device repository to store device specs
  • generate profile ontology and output rdfs or owl
  • provide mobile profile retrieving services
  • that can be easily consumed by other applications
  • SOA
  • xml format data exchanging between server and mobile client
  • xsl selection dependent on mobile device profile
  • multilingual support
  • multiplatform support
  • Two thousand phones profiled into database
  • whitepaper

  • Mobile ESL
    • m-learning (mobile learning) develop and test approaches to ESL
  • Mobile Workplace English Project
    • Using Apple iphone
  • IPhone App Project
    • Designed to facilitate access to ebooks and ejournals - using stanza
  • Mobile friendly library resources project
    • study of ther mobile friendliness of E-journals
    • did a study of all of their eresources and rated them 1-3 mobile friendly- not too friendly
    • Really important to find out what device the students are using
Open Library 2.0
Hassan Sheikh, The Open University (UK)
  • Auto detect and reformat implementation and partnership with AU
  • redesigned interface for mobiles
  • customized search engine
  • 16,500 page hits since Oct 2007
  • other depts in ou are interested to join up
Most popular pages
  • homepage
  • search
  • hours
  • news
  • jobs
  • events
  • contact us
Services they are piloting:
  • sms services - renewals, overdues notifications
  • text referencing services
  • mobile opac interface - in single interface
  • adapt athabasca's digital reading room model
  • mobile access to scope of online database of libraries
  • libraries audio tours
  • Mobile Safari
  • learning objects

Misc Thoughts
  • web based vs sms
  • Notre Dame had workshop with apple and att
  • Talkative - text to speech for iPhone
  • If we can tap into the use of mobiles for teaching
  • greater need for federated searching
  • need to develop digital/info literacy material for mobile
  • collab with other universities on mobile development
  • explore, experiment, take risks!

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