The Pennsylvania State University
School of Information Sciences and Technology

IST 110:
Introduction to Information Sciences and Technology

Spring, 2000

Tuesdays and Thursdays, 11:15 to 12:30 AM
Laboratory Period: Thursdays, 1:25 to 3:20 PM

Professor (section); Classroom Office Office Hours Phone Email
Steve Sawyer (004)  111 Boucke 513 Rider Th 12:30 -1:30 (HUB) 
Tu 9:00-11:00 (513 Rider)
865-4450 sawyer@ist.psu.edu

TABLE OF CONTENT


COURSE OVERVIEW

This course provides an introduction to basic concepts of information, information systems and the "Information Age". Students will develop an understanding of basic computing and information systems principles and the social implications of information and information technology. The course also provides an overview on the creation, organization, analysis, storage, retrieval, and communication of information. The instruction incorporates both collaborative and action learning experiences wherever possible. We also emphasize developing and practicing both writing and speaking skills through application of the concepts that define the course. In this course we will cover the following major topics:

  • The "Information Age" and the role of information in knowledge work
  • Information systems and information technologies
  • Planning for and developing information systems
  • Personal information and information technology skills
We will explore these topics through in-class presentations, laboratory exercises discussions (both face-to-face and online), readings (from both text and on-line sources), exercises (both individual and group-based), and a variety of graded assignments and tests. 

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COURSE OBJECTIVES

At the conclusion of this course, students will be able to:

  • Define and illustrate the roles of information and information technology as they shape the emerging "Information Age."
  • Demonstrate competence in the use of basic information technologies (i.e., Office 2000).
  • Define and illustrate concepts of social informatics and relate these to the planning, development, and use of information technologies in organizations
Note to students with disabilities: It is Penn State's policy to not discriminate against qualified students with documented disabilities in its educational programs. If you have a disability-related need for modifications in your testing situation, your instructor should be notified during the first week of classes so that your needs can be accommodated. You will be asked to present documentation from the Office of Disability Services (located in 105 Boucke Building) that describes the nature of your disability and the recommended remedy. You may refer to the Nondiscrimination Policy in the Student Guide to University Policies and Rules 1999.

Americans with Disabilities Act: The School of Information Sciences and Technology (IST) welcomes persons with disabilities to all of its classes, programs, and events. If you need accommodations, or have questions about access to buildings where IST activities are held, please contact the Dean's Office (814) 865-3528. in advance of your participation or visit. If you need assistance during a class, program, or event, please contact any member of our staff or faculty in charge. 

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COURSE ORGANIZATION

Teaching Staff and Structure. Drs. Steve Sawyer, Gerry Santaro and Frank Ritter are each teaching sections of IST110. Dr. Santaro also serves as the course coordinator. The course is based on a common text and syllabus, though each section will be slightly different based on the professor's personal interests and pedagogy. There are also several teaching assistants (TAs). Nominally, a TA is attached to a particular section. The TA for our section is Xun Ge (email: ge@ist.psu.edu, phone 865-8952). She will assist with grading and serve as the Lab. Instructor. However, all students are welcome (encouraged!) to take advantage of either TA's office hours. These office hours will be posted during the first week of class.

The IST 110 Web Site. This course has an active web page that contains the syllabus, assignments, links to useful sites, and other valuable material (such as how to correctly prepare assignments, citations templates, and other academic and recreational information). We will post late-breaking information and updates to the web page. This page can be found at uniform resource listing (URL) www.personal.psu.edu/sbs11/spring00 or by links from the IST home page via course listings.

The IST 110 Listserv and Bulletin Board. There is a mandatory listserv: l-ist110-4@lists.psu.edu which we will use to post course and class information, conduct on-line discussions, and share information. You must self-subscribe to this listserv in the first week of the semester (see instructions for the subscription)!

Our section will also have an electronic bulletin board that is also linked to the course web site.

Required Texts (available at the PSU Bookstore):

(H) Haag, S., Cummings, M and J. Dawkins, (2000) Management Information Systems for the Information Age, Boston: Irwin/McGraw-Hill. See the companion web site: http://www.mhhe.com/business/mis/haag

Any Office 2000 support text (such as those from Que, Microsoft Press, etc.).

PSU Statement on Academic Integrity

According to the University Advising Handbook: "Academic integrity is the pursuit of scholarly activity free from fraud and deception, and is the educational objective of this institution. Academic dishonesty includes, but is not limited to cheating, plagiarism, fabrication of information or citations, facilitating acts of academic dishonesty by others, unauthorized possession of examinations, submitting work of another person, or work previously used without informing the instructor, or tampering with the academic work of other students. Any violation of academic integrity will be thoroughly investigated, and where warranted, punitive action will be taken." Students should be aware that standards for documentation and intellectual contribution may depend on the course content and method of teaching, and should consult instructors for guidance.

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ASSIGNMENTS
 
Assignment Weight Due Date
Current Affairs Assignment 10% Twice during Spring, 2000
Web Site Evaluation Assignment 10% 22 February, 2000
Class Participation (part one) 5%  14 March, 2000
Mid-Term Examination  15%  28 February, 2000
Social-Technical Analysis Assignment 10%  10 April, 2000
Lab. Assignments Grade (aggregated)  20%  14 Times in Spring, 2000
Class Participation (part two) 10%  26 April, 2000
Final Examination 20%  2 May, 2000
Total
100%

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GRADING

Your grade is based on 100 possible points. You earn points with each assignment (see below).

 A: 100-94, A-: 94- 90, B+ 89- 86, B: 85- 82, B-: 81- 79, C+: 78- 76, C: 75- 70, D: 69- 60, F: 60- 0. 

There are three assignments, two tests, a two-part participation grade, and a separate laboratory grade. You will get further details about the laboratory assignment grading.

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EVALUATION

You earn your grade but it will be assigned by me. The criteria for each assignment will be discussed in detail, as will the grading scheme. Generally, your class participation grade consists of attendance, participation, performance on in-class exercises and presentations and any special written assignments given by either me or the lab instructor. Class participation is a measure of your intellectual engagement with the topics and your contribution to the dialog on class topics. There includes in-class work and exercises. Each written assignment will be evaluated on how well it addresses the questions posed, the clarity of thinking, the organization and presentation of the material, the quality of writing, and its timeliness. 

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ASSIGNMENTS & EXAMS

There are written assignments, laboratory assignments, a quiz and a final exam. Please consult the schedule to see when papers/ assignments are due and exams scheduled. You will receive more written instructions for each assignment well in advance of the due date. Here is a brief description of each:
 
Current Affairs Assignment Twice during the semester you will be asked to find an article from a current magazine, newspaper or periodical that addresses issues of information and information technology. In one page or less, you will comment on how that article relates to the current class discussion/ topic. You will share both the article and your comments with the class.
Web Site Evaluation Assignment You will evaluate two web sites for their functionality and value. Based on this analysis, you will provide suggestions for how to improve both sites.
Socio-Technical Analysis You will develop a socio-technical analysis of a contemporary com-puting environment (such as a cluster, your own use, the library, etc).
Mid-term Examination This examination will cover class material up to, and including database concepts.
Final Examination This will be a comprehensive examination that incorporates both class and lab material.

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COURSE CONDUCT

  • Classes will start on time and end as scheduled. Please take your seat prior to the start of class.
  • You will attend each class and actively participate in the discussions during class. If you are uncomfortable with public speaking, or if English is not your native language, we should meet in the first two weeks of school to establish ways to make you more comfortable in speaking and interacting with your peers.
  • For every hour of lecture, I anticipate that you will need to budget about 3 hours of out-of-class time. For every lab session, you may need to budget one-to-two hours of out-of-lab time. This implies that you need to budget about 140 hours of out-of-class time over the course of the semester. This time estimate is a guide and you may need to budget more. For example, if the material is new to you or difficult to comprehend, it will require more of your time. 
  • You are responsible for all the readings, even if the material is not explicitly covered in class. You should read the class materials prior to class and be prepared to discuss and ask questions about the readings and assignments. You should also re-read the material after class as not every topic will be covered during class time. Many passages in the text may need to be read several times to gain clarity. Also, taking notes on the material you are reading and reflecting on the reading and these notes will help you better understand the issues, concepts and techniques that are being presented.
  • All work must be completed and turned in at the start of class on the assigned date. No late work will be accepted. Late means after the class has begun. Note that a computer's failure is not an excuse (it represents poor planning on your part).
  • All assignment should be computer-printed, double-spaced, on 8.5"x 11" paper. All pages should have 1" margins. Papers should be stapled and collated. Please do not use report covers. 
  • I read to the fifth mistake. Your grade will be based on what we have read to that point. Mistakes include spelling, grammatical errors, and typos. Carefully proofread your work. 
  • Your work should be properly referenced and adhere to standards of both academic integrity and proper form. Generally, I prefer the APA style (see www.apa.org).
  • I expect individual work should be just that - it should be done by you, alone.
  • I expect group work should be just that - from all of the group. If I become aware that you are not contributing to your group equally, I will intervene.
  • Class participation is my way of assessing your intellectual engagement with the topics we are covering. You can demonstrate this engagement through a number of ways. For example, speaking in class, bringing in to the class relevant material (such as copies of articles) from outside sources, contributing to on-line discussions with peers via the class listserv, working with the TAs, and visiting me during office hours to discuss material being covered in class.
  • Students who participate in University-sanctioned events (such as athletics) must make prior arrangements and give ample notice. Missing class for practice is not advised.
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IST 110 CLASS SCHEDULE (subject to revisions through the semester) As of 1/5/00
 

Class Date Focus In Class Read/Prepare Due
1 1/11/00 Introduction Welcome to IST!
Course overview, Introductions.
The Information Age -I
Explore online resources
(H): Ch.1
2 1/13/00 Information  The Information Age - II
A socio-technical world
Online Resources
Lab 1 1/13/00 Information Information searching and seeking
3 1/18/00 Information  Human information processing Online Resources
4 1/20/00 Information Information problem solving
Individual & group perspectives
Online Resources
Lab 2 1/20/00 IT Skills Word processing and Word 2000
5 1/25/00 Information Systems and systems dynamics Online Resources
6 1/27/00 Information  Social informatics & socio-technical analysis Online Resources
Current Affairs Assignment
Current Affairs List & Due Date
Lab 3 1/27/00 IT Skills Using HTML for web page preparation
7 2/1/00 Info. Tech. A history of computing & computer basics (a) Online Resources
(b) (H): Appendix A (for the technology tree's pieces)
(c) (H): Appendix B (for the internet overview)
8 2/3/00 Info. Tech. Computer components Online Resources
Lab 4 2/3/00 IT in Use Spreadsheets and Excel 2000
9 2/8/00 Info. Tech. Information systems basics (H): Ch.2
10 2/10/00 Info. Tech. Information systems: Individual group, organizational, and societal forms Online Resources
Lab 5 2/10/00 IT in Use Executive Information System Reporting (Case #3) (H): p. 485
11 2/15/00 Info. Tech. Usability & HCI Online Resources
12 2/17/00 Info. Tech. HCI & the Internet Online Resources
Taylor, R. (1986) The Valued Added Model (handed out in class)
Lab 6 2/17/00 IT Skills Web page usability
13 2/22/00 Info. Tech. Databases and Database models (H): Ch. 4
Online Resources
- Web Site Evaluation
- Group list for web evaluation
14 2/24/00 Info. Tech. Databases system components (H): Ch. 4
Online Resources
Lab 7 2/24/00 Review Review for mid-term examination!
*** Monday, February 28, 7:00PM Mid-Term Examination (room TBA)***
15 2/29/00 Info. Tech. Network basics (H): Ch.6
16 3/2/00 Info. Tech. Network forms (H): Ch.6
Lab 8 3/2/00 IT Skills Targeting a Business Process Reenginerring Effort (Case #5) (H): pp. 486-487
17 3/14/00 Info. Tech. Object-oriented principles (H): Appendix C
18 3/16/00 Info. Tech. Object-oriented vs. functional approaches (H): Appendix C
Lab 9 3/16/00 IT Skills Database Management Systems and Access 2000
(Part I)
19 3/22/00 Info. Tech. Current info. technologies (a) (H): Ch. 5
(b) CNET Tech Trends
(Online Resources)
20 3/23/00 Info. Tech. Emerging technologies (H): Ch. 7
Lab 10 3/23/00 IT in Use Database Management Systems and Access 2000
(Part II)
21 3/28/00 Info. Tech. AI/Expert systems and DSS (H): Ch.5 (AI/ES/DSS/GIS)
22 3/30/00 IT in use Information and IT policy (1) lUCITA Fact Sheet
(2) Intellectual Property on the Net
(3) Privacy and Civil Liberties
(4) Rivette & Kline: Value of IP (from HBR) (Handout)

(can also see Online Resources)
Lab 11 3/30/00 IT Skills Presentation preparation:
Using Powerpoint 2000
Policy choice
23 4/4/00 IT in Use I/IT planning and strategy
Guest Speaker: Mr. Dov Weinstock
PriceWaterhouse Coopers
(H): Ch. 8
Enterprise Resource Planning
24 4/6/00 IT in Use Information and IT policy Presentations
Lab 12 4/6/00 IT Skills Socio-Technical Analysis TBA
25 4/11/00 IT in Use Managing IT Systems - I
***Virtual Class
-held online only
***
(H): Ch. 10
26 4/13/00 IT in Use I/IT Management (& Strategy)
Guest Speaker: Mr. Wellendorf,
Armstrong Industries
(H): Ch. 8
Lab 13 4/13/00 IT in Use Using Relational Technology to Track Technology
(Case #7)
(H): pp.488-489
27 4/18/00 IT in Use Developing IT systems - I (H): Ch. 9 Socio-Technical Analysis
28 4/20/00 IT in Use Developing IT systems - II (1) Sawyer, CACM article (PDF)
(2) Raymond, E., the Cathedral and the Bazaar
(also see Online Resources)
Lab 14 4/20/00 IT Skills Evaluating Request for Proposals
(Case #12)
(H): pp.493-494
29 4/25/00 The Future Object-oriented principles (H): Appendix C
30 4/27/00 The Future Using IT in our worlds (1) Bill Joy's article in Wired 8.04 (see wired.com archives)
(2) Emerging Technology URLs
Lab 15 4/27/00 Review Review for final examination!

FINAL EXAMINATION WILL BE HELD ON TUESDAY, May 2, 2000
FROM 12:20 TO 2:10 PM (Room TBA)


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The Pennsylvania State University
School of Information Sciences and Technology
 
 

IST 110 LAB:
Introduction to Information Sciences and Technology
 
 

Spring, 2000

Section 004(Sawyer)
Laboratory period: Thursdays, 1:25 to 3:20 PM


 
 
Instructor Classroom Office Office Hours  Phone Email
Xun Ge 112 Boucke 509C Rider T: 2:30-3:30 PM,
(509C Rider)
W: 6-8 PM,
(112 Boucke)
(S. Ozmutla or X. Ge)
865-8952 ge@ist.psu.edu


LAB. OVERVIEW

The laboratory portion of IST 110 provides students with the chance to become familiar with both some of the basic computing tools of the Information Age and exposure to the uses of information and information technology in organizational settings.

In the lab portion of this course we will cover the following major topics:

  • Basic information skills
  • Personal information technologies
  • Some of the roles that information technologies and information systems play in organizations
As we explore these topics, we will also practice skills in working together, analytical skills, and information problem-solving approaches.

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LAB ASSIGNMENTS

Assignment Weight Due Date
1. Information searching & seeking 1.5% 13 January, 2000
2. Word processing and Word 2000 1.5% 20 January, 2000
3. HTML for web page preparation 1.5% 27 January, 2000
4. Spreadsheets and Excel 2000 1.5% 2 February, 2000
5. Executive information systems 1.5% 9 February, 2000
6. Web page usability 1.5% 23 February, 2000
8. Targeting a business process 1.5% 2 March, 2000
9. Database management systems and Access 2000 1.5% 9 March, 2000
10. Using relational technology 1.5% 23 March, 2000
11. Presentation preparation using PowerPoint 2000 1.5% 30 March, 2000
12. Revising a document collaboratively 1.5% 6 April, 2000
13. Preparing & posting online documents 1.5% 13 April, 2000
14. Evaluating request for proposals 2.0% 20 April, 2000
Lab Total (applied to overall IST 110 grade)
20%

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IST 110 Lab Schedule(subject to revisions through the semester) 1/5/00

Class Date Focus In Class Read/Prepare
Lab 1 1/13/00 Information Information searching and seeking
Lab 2 1/20/00 IT Skills Word processing and word 2000 Word documentation/tutorial
Lab 3 1/27/00 IT Skills Using HTML for web page preparation Online materials
Lab 4 2/3/00 IT in Use Spreadsheets and Excel 2000 Excel documentation/tutorial
Lab 5 2/10/00 IT in Use Executive information systems reporting (Case #3) (H): p. 485
Lab 6 2/17/00 IT Skills Web page usability
Lab 7 2/24/00 Review Review for mid-term examination!
Lab 8 3/2/00 IT Skills Targeting a business process reengineering effort (Case #5) (H): pp. 486-487
Lab 9 3/16/00 IT Skills Database management systems and Access 2000 - Part I Access documentation/tutorial
Lab 10 3/23/00 IT in Use Database management systems and Access 2000 - Part II Access documentation/tutorial
Lab 11 3/30/00 IT Skills Presentation preparation using PowerPoint 2000 PowerPoint presentation/tutorial
Lab 12 4/6/00 IT Skills Socio-Technical Analysis
Lab 13 4/13/00 IT in Use Using relational Technology to Track Technology (Case #7) (H): pp. 488-489
Lab 14 4/20/00 IT Skills Evaluating request for proposals (Case #12) (H): pp. 493-494
Lab 15 4/27/00 Review Review for final examination!

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