Pew Foundation Quality Improvement Faculty Institute, Association of University Programs in Health Administration, Arlington, VA, December 1991 (participant)

Penn State, HPA Graduate Colloquium, January 1992 "Can TQM work in academia?" (presentation)

US Public Health Service, Agency for Health Care Policy Research, Quality Improvement Conference Charleston, SC, April 1992 (participant)

Penn State, Unit Heads Training, Conference on TQM Oregon State's Quality Improvement Process University Park, PA April, 1992 (participant)

Pew Quality Improvement Research Symposium, Association of University Programs in Health Administration, Philadelphia, PA, June 1992 (participant)