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June 4, 2007

TLT Communications Group weekly report for 5/28 - 6/1

Mary Janzen
ANGEL
Completed
New Features in Version 7.1 seminar handout by Heather Huntsinger: edited

Knowledgebase articles: completed editing and posting of all articles including new ones on iStudy added this week; completed adding links to related articles in the properties area for each article; finalized and posted Enroll in a Group article as I learned in the ops meeting that as of 5/31 you can now do so (bug fixed); wrote and posted ten articles on topics I felt had not been covered

Directions to regrade matching and ordering quiz questions affected by issue resolved 5-31: edited draft from help desk and formatted as a KB article that the explanatory e-mail from Terry will point to; obtained approval from Irma and Terry; formatted as a Web page and posted in TLT space

Version 6.3 documents and images (many hundreds) in former help area: deleted all one by one except those on the CSCS, per Yvonne’s observation that they were still Google-able.

Community Hub: made a post that was basically an informal marketing announcement for the New Features seminar and handout offered by Training Services; made a post explaining that the ability to self-enroll in a group had been restored

Pending
Links to ANGEL topics from outside, e.g., TLT site index, ITS site index, various TLT content pages, any other locations I discover: delete those that are obsolete; replace appropriate ones with knowledgebase URLs; request updates by content page owners

Consulting and Support Services
In progress
Your Guide to ITS: identified portions of last year’s issue that each writer should look over and edit/add to for the next issue; edit and write my portion


Jamie Oberdick
Attended Studio 204, Marketing, Calendar, and Scanniing Operations meetings

May Newsletter
• Worked with Jason to correct Drupal problems
• Did one final edit as I couldn’t Friday due to Drupal problems
• Included Cole’s column
• Set publishing mode
• Finished

June Newsletter
• Started outline

Studio 204 moving e-announcment
• Attended meeting
• Wrote announcement
• Made edits
• Awaiting answer of question to Hannah before sending to John.

Scanning Operations e-announcement
• Attended meeting
• Wrote announcement
• Made Derick’s edits
• Sent to Esther

SAP Podcast
• Finished editing and sent to John for approval
• Awaiting his reply

What Works Podcast on Second Life
• Wrote script
• Recorded intro/outro
• Editing


Derick Burns
ANGEL
• Discussed ANGEL Shorts publication with Jeff Swain
• Attended ANGEL Ops meeting for marketing updates

CLC
• Added ITS Lab Policy posters to Basecamp and marketing spreadsheet
• Layout of ITS Lab Policy posters to be placed in the computer labs on campus

Studio 204
• Attended marketing meeting
• Worked with Hannah to create link on home page to podcasts.psu.edu site
• Worked with Jamie on Studio relocating to Sparks Building announcement
• Added Video of the Week Spotlight flyer and poster to Basecamp and marketing spreadsheet
• Contacted John Harlow, Assistant Director of Student Activities Late-Night Penn State, regarding promotion for New Student Summerfest

Testing Center
• Emailed notes and marketing time lines to John Harwood, Angela Linse, Will Kerr, Wendy Baker, and Dave Hollen
• Met with Jamie and Esther to create content for announcement regarding scanning services move to new facility

New Media Conference
• Revised layout of poster for Elizabeth
• Emailed copy of poster to Rachel Smith at NMC
• Printed poster to mail to Elizabeth’s hotel room
• Burned poster file on CD for Elizabeth

Web Conference
• Completed layout of LionShare poster for Mike Halm
• Printed poster

TLT Marketing
• Attended Communications Group meeting
• Added updates for JTH to Basecamp

Miscellaneous
• Met with Jamie and Robin about calendars (conference room, Oracle, and ANGEL calendars)
• Attended Project Management meeting

June 12, 2007

TLT Communications Group weekly report for 6/4 - 6/8

Mary Janzen
ANGEL
Completed
Logon Details document linked on ANGEL logon screen: per request from help desk, removed the existing file from the old help area; updated text and converted to a knowledgebase article

In progress
Knowledgebase: recordkeeping, file organization, evaluating/refining team process/instructions for the future, analyzing reports

Studio 204
Relocation announcement: posted on TLT Web site news
Summerfest announcement: edited

Jamie Oberdick
Attended Marketing meeting

June Newsletter
• Finished outline.
• Pulled a few stories from various sources.
• Contacted several people for stories.
• Came up with idea for question of the month
• Attempting to recruit people for question of the month podcast.
• Writing questions for podcast with Jeff Swain on ANGEL Shorts

Studio 204 moving e-announcement
• Received information needed from Hannah.
• Sent to John
• Made John’s change
• Made Mary’s change
• Posted in archive

Scanning Operations e-announcement
• Made Esther’s edits
• Made Schreyer edits
• Posted in archives

What Works Podcast on Second Life
• Finished edits
• Wrote blog post announcing it is up on iTunes
• Posted in iTunes
• Finished

ETS Blog
• Edited article from TLT newsletter for posting on ETS Blog
• Posted on Blog

Derick Burns
ANGEL
• Formatted template for ANGEL Shorts publication
• Met with Jeff and Mary regarding ANGEL Shorts and Innovative Product Sheets
• Added ANGEL Shorts updates to Basecamp and marketing spreadsheet
• Attended ANGEL Ops meeting to give marketing updates

Digital Commons:
• Attended planning meeting

Studio 204
• Worked with Jamie to revise move to 7 Sparks announcement
• Announcement regarding move to Sparks Building sent to: Student newswire, Network of People, TLT web site, Studio 204 web site, ITS Student web site, ITBytes, student news service, Studio 204 Facebook Group, TechNews, ITS Faculty site, Faculty/Staff newswire, Training RSS feed, Schreyer Institute web site, ITS Alerts, and colleges (Smeal, Agriculture, Arts & Architecture, EMS, Engineering, HHD, Liberal Arts, IST, Communication, Education)
• Worked with Jamie on announcement for Studio 204’s participation in the New Student Summerfest event at the HUB on July 1
• Met with Hannah for weekly marketing updates

eTesting Module
• Met with Yvonne to discuss eTesting module and video

Testing Center
• Worked with Jamie to revise move from Rider II to Pollock announcement
• Sent revised announcement to JTH and Angela Linse for approval
• Attended weekly meeting with Esther Del Rosso

New Media Conference
• Trimmed and mailed Elizabeth’s poster to conference hotel

TLT Marketing
• Attended Communications Group meeting
• Added updates for JTH to Basecamp

Web Conference
• Mounted LionShare poster to board and delivered to Mike Halm
• Printed 25 copies each of 5 LionShare case studies for hand outs

Miscellaneous
• Met with Mary to discuss Marketing Coordinator job description
• Attended ETS Operations meeting
• Met with Chris to discuss iTunes U news stories
• Added TLT Communications Group items to travel/training spreadsheet

June 20, 2007

TLT Communications Group weekly report for 6/11 - 6/15

Mary Janzen
ANGEL
Completed
Knowledgebase article Word files: placed a copy of final approved version of each on shared Athena file space for documentation team and Training Services to access
Several articles: made minor corrections/added metadata, e.g., added “related articles” to 16 articles per team member’s request
ANGEL-related listings on TLT and ITS site indexes: updated/added/deleted as necessary
ANGEL site index: in case any user had bookmarked the 6.3 Help & Information Guide site index, I deleted all but a handful of entries, to which I assigned knowledgebase URLs, and placed a notice at the top pointing to the knowledgebase

TLT site menu pages with ANGEL and TLA info/links: identified and updated; In the process, I made other necessary updates to menu listings/URLs that I discovered; total of 14 pages updated

TLT content pages with ANGEL info/links: conducted a site search; identified TWTC site as containing numerous such links; obtained the URLs of the knowledgebase articles containing the equivalent subject matter and indicated obsolete links to be deleted in a write-up sent to site owner

Gradebook seminar handout: proofed per trainer’s request

Studio 204
Completed
Paragraph for CLC listserv with advice to faculty assigning video projects: edited

Course Submission & Consultation System
Completed
Quick-Start Guide (10 pp): updated instructions for adding CSCS component to My Profile; new screen captures in 7.1 theme; updated HTML; generated PDF; posted in old ANGEL help area
User’s Manual (30 pp): updated instructions for adding CSCS component to My Profile; new screen captures; updated HTML; generated PDF; posted in help
College Proposal Administrator manual (8 pp): obtained approval from Sherry Walk; new screen captures; updated HTML; generated PDF; posted in help
Faculty Senate Administrator manual (9 pp): obtained approval from Sherry Walk; new screen captures; updated HTML; generated PDF; posted in help

Pending
Await information on new changes currently being made to the system that will require a new version of the documentation

Training Services
Completed
VoIP Telephone Training fact sheet: edited

Pending
TLT site pages with Web-Based Training info/links: identify locations; delete info as of June 29 discontinuation of WBT

TLT in general
In progress
TLT-related text in Your Guide to ITS: revising for 2007 issue

Schreyer Institute for Teaching Excellence
Completed
Scanning operations relocation announcement: posted on TLT site news

Professional development
Attended Web 2007 conference, including keynote by Jared Spool; Internet Marketing: How to Get Noticed; Higher Ed Web Development Gets Flattened (or How I Learned to Stop Worrying and Love the New World Order); Migrating to Content Management Systems; Virtual Worlds (including introducing the session speakers); closing keynote by Kimberly Blessing

Jamie Oberdick
Attended Web Conference

Attended e-testing marketing meeting

June Newsletter
• Finished outline.
• Pulled more stories.
• Attempted to find people for question of the month, realized I can’t get people for it this month
• Recruited Vicki Williams for Seven Questions
• Wrote Seven Questions, sent to Vicki
• Decided to write a story on ANGEL Shorts as opposed to podcast
• Wrote ANGEL shorts story
• Scheduled podcast with Vicki on a book she wrote.

SAP Podcast
• Wrote ending John requested
• Recorded ending John requested
• Posted to iTunes
• Converted it to several formats.
• Sent to John
• Now working on a future SAP podcast that would involve other users of SAP at PSU

ETS Blog
• Edited another article from TLT newsletter for posting on ETS Blog
• Posted on Blog

Guide to ITS
• Reviewed Podcasts at Penn State and LionShare entries

Scanning Operations Marketing
• Began press release, will finish Wednesday.

LionShare/WebLion Marketing
• Sent Mike and Christian email asking for product goals.

Derick Burns
ANGEL
• Worked with Carol McQuiggan on ANGEL quick-start guides for faculty and students

Breeze
• Met with Yvonne Clark to discuss Breeze Community Hub promotion

CLC
• Completed layout of ITS computing lab policies poster and emailed to Kent Becker
• Worked with Mary to create a small paragraph to be sent to the CLC listserv regarding faculty using Studio 204 for assigning student video projects
• Sent CLC computer lab info that appears in the Guide to ITS to Kent Becker, Becky Carolus, and Mary Ramsey for updates

Turnitin
• Added letter to faculty from JTH to Basecamp and marketing plan spreadsheet for distribution in August

Testing Center
• Announcement regarding moving of Scanning Operations from Rider II to Pollock sent to the following venues: TLT site, TechNews, ITS Alerts, ITS Faculty site, Training RSS feed, Network of People, ITS Consultants, Schreyer Institute web site, and colleges (Smeal, Agriculture, Arts & Architecture, EMS, Engineering, Health and Human Development, Liberal Arts, IST, Communications, Education)
• Emailed meeting notes to John Harwood, Angela Linse, Will Kerr, Wendy Baker, and Dave Hollen
• Attended weekly marketing meeting

TLT Symposium
• Attended weekly meeting with Allan
• Preparing a “Keep the Date” blurb for March 29, 2008

Studio 204
• Attended weekly marketing meeting with Hannah and Pat
• Sent announcement regarding Studio 204 participating in New Student Summerfest at the HUB on July 1 to JTH for review
• Completed layout of flyer for Studio 204 Video of the Week to be distributed at New Student Summerfest on July 1
• Completed layout of poster for Studio 204 Video of the Week to be distributed at New Student Summerfest on July 1
• Sent announcement regarding Studio 204 participating in New Student Summerfest at the HUB on July 1 to Student Newswire, ITS Student web site, and ITBytes

TLT Marketing
• Attended Communications Group meeting
• Added updates for JTH to Basecamp

Miscellaneous
• Met with Allan to discuss upcoming marketing for TLT Symposium, Speaker Series, and Technology Bootcamp
• Sent job description for ANGEL Marketing Coordinator to Cole
• Attended Project Management meeting
• Met with Debbie Ingram to discuss ITS and TLT collaboration at Fall Welcome Week Penn State Resource Fair, iStudy and Studio 204 links on the ITS Student web site, coordinating on a “Faculty Channel” that would be a monthly calendar of events sent to faculty for ITS updates, and a blogging article for the ITS internal newsletter

June 26, 2007

TLT Communications Group weekly report for 6/18 - 6/22

Mary Janzen
ANGEL
Completed
Restricted File Types in ANGEL article: edited help desk’s draft; formatted as knowledgebase article; added to KB
ANGEL Policies article: added text re: master courses and learning object repositories per Terry’s request; re-uploaded to KB
• Corresponded with Talisma customer support to clarify how some KB reporting features work
• Wrote a suggested outline of a Report tab Captivate tutorial per April’s request
• Wrote prototypes of idea to encourage discussion on the ANGEL Community Hub

Pending
Maintenance schedule information: add to ANGEL Support article or create a new article when help desk indicates preference
ANGEL Shorts 6-29 issue: edit when layout received

Adobe Connect
Completed
E-mail to Indiana inter-university Breeze list: edited

In progress
17 related Web pages on planning a meeting with some participants face-to-face and some at a distance (41 pp in small type when printed out): editing; 5 completed

TLT in general
In progress
TLT-related text for Your Guide to ITS: incorporated Training portion edited by Tara; obtain answers to questions on what to mention; complete edits; obtain approval for each topic from respective project manager; obtain approval from Cole; obtain approval from John Harwood; send to Peggy Smith
E-mail from John Harwood to UP dept. heads regarding what's new/important/changed in classrooms and labs: edited

Professional development
• Read two chapters of Mail and Internet Surveys book


Jamie Oberdick
• Attended Web Conference

• Attended e-testing marketing meeting, ETS marketing meeting

June Newsletter
• Interviewed Vicki Willams for podcast on book chapter she wrote
• Edited Vicki’s Seven Questions feature
• Took six stories that were in email and re-wrote and edited them for newsletter.
• Began search for stories for In the news feature
• Asked people for stories.

SAP Podcast
• Working with Chris on new podcast possibilities re: John’s email about other podcasts.

ETS Blog
• Edited another article from TLT newsletter for posting on ETS Blog
• Posted on Blog

Guide to ITS
• Reviewed Podcasts at Penn State and LionShare entries

Scanning Operations Marketing
• Wrote first draft of expanded article; found out changes due to construction schedule delay.
• Attended meeting to go over changes
• Began to make a few of the changes after meeting.

Survey Report
• Had to edit 27-page report with fast turn-around.
• Finished Fri morn, do have to check with you on issue Vicki raised.


Derick Burns
ANGEL
• Sent content from ANGEL quick-start guides to Carol McQuiggan
• Formatted ANGEL Shorts document “5 Things a Faculty Member Should Know about ANGEL 7.1”
• Formatted ANGEL Shorts document “5 Things a Student Should Know about ANGEL 7.1”

Adobe Connect
• Worked with Mary on an announcement regarding the Adobe Connect community hub to be posted to the Adobe Connect CIC listserv

ETS Briefing Videos
• Met with Allan to discuss putting together promotional videos of ETS services

TLT Symposium
• Discussed committees with Allan

Studio 204
• Attended weekly meeting with Hannah and Pat
• Revised Video of the Week Spotlight flyer and poster
• Video of the Week Spotlight flyer and poster sent to JTH for review

Testing Center
• Attended weekly marketing meeting
• Reworked marketing time lines based on new date for the move of Scanning Operations from Rider II to Pollock Building
• Added new marketing time lines to Basecamp and marketing plan spreadsheet

TLT Marketing
• Attended Communications Group meeting
• Added updates for JTH to Basecamp

Miscellaneous
• Attended one-on-one meeting with Cole
• Contacted Kerry Trout at WPSU about recording promotional spots on TLT podcasts
• Typed up report for John and Cole regarding issue with ITS contract with the Collegian
• Created list of additional Collegian display ads (dates, sizes and cost) that can be run before the contract expires on 8/15

July 5, 2007

TLT Communications Group weekly report for 6/25- 6/29

Mary Janzen
ANGEL
Completed
Recommended Browsers and Computers knowledgebase article: revised to no longer list Mozilla per help desk request; re-uploaded to KB
ANGEL Shorts Vol. 1, Issue 2 (instructor): edited
ANGEL Shorts Vol. 1, Issue 3 (student): edited
• ANGEL unavailable during upgrade announcement: edited
Thoughts on documentation/knowledgebase project for debriefing meeting: typed up and distributed to documentation team; met with team 6-29 to discuss

In progress
ANGEL Community Hub posts on specific features to generate discussion: drafted 8 so far

Pending
Overview handout by Carol McQuiggan at Harrisburg: possibly edit

Adobe Connect
Completed
17 related Web pages on planning a meeting with some participants face-to-face and some at a distance: edited

Studio 204
Completed
Video of the week flier: proofed
Video of the week poster: proofed
Studio 204 Is Coming to ULC poster: proofed

TLT in general
Completed
TLT site projects page at http://tlt.its.psu.edu/projects/current.html: updated blurbs on ANGEL and Symposium and added blurbs on Faculty Engagement Initiative, Blogs at Penn State, and Virtual Worlds; page still needs an overhaul by [person in charge]
Consultation on required elements of publications: provided to coworker
Athena folder structure for FY 2008 communications archive: set up

In progress
TLT-related text in Your Guide to ITS: revised existing text and wrote new text assigned to me; awaiting one blurb in order to send all to John for approval

Details
Digital Commons - FMC and Studio 204: revised existing blurbs; obtained approval from Pat and Hannah
ANGEL: rewrote and added Community Hub info; obtained approval from Jeff and Terry
Adobe Connect: wrote new blurb; obtained approval from Yvonne and Barb
Blogs at Penn State: wrote new blurb: obtained approval from Elizabeth and Cole
TLAs: updated URL
Symposium: updated event date
Faculty Engagement Initiative: wrote new blurb; obtained approval from Cole
Research and Assessment Consultations: polished up text provided by Vicki
TLT unit description: revised; will send to John for approval

Course Submission & Consultation System
Completed
User’s Manual and College Proposal Administrator Manual: met with Sherry Walk in Faculty Senate to find out content changes; updated text; obtained approval from Sherry; made PDFs; updated HTML version; posted in online help

Pending
Additional documentation on graduate-level course proposals: add to manuals

Schreyer Institute
Completed
Scanning operations announcement revision: posted on TLT news


Jamie Oberdick
Meetings
• Attended All-Staff meeting
• Attended TLT Marketing meetng
• Attended E-Testng marketing meeting
• Attended ANGEL Documentation lunch

June Newsletter
• Edited podcast, including choosing music, transitions, editing out ‘ums’ and “ahs”, converted to MP3 and posted on
• Edited Vicki’s Seven Questions feature
• Edited all copy, including adding code.
• Moved all stories to Drupal
• Arranged stories according to best placement
• Wrote headlines
• Added Web Conference story
• Wrote blog post
• Wrote announcement email

July Newsletter
• Wrote outline for July issue
• Sent email to Cole proposing a podcast on his recent presentations

SAP Podcast
• Sent Anil (faculty member) link to podcast
• Working with Chris to solve questions Anil has regarding access and posting links to the podcast on his site.

Guide to ITS
• Wrote WebLion portion
• Sent to Mike/Christian for approval
• Received approval, sent to Mary

Scanning Operations Marketing
• Started to write draft of “Where’s Diane” article
• Attended meeting

TLT Calendars
• Gathering event dates
• Reviewed campus calendars


Derick Burns
ANGEL
• Revised ANGEL Shorts “5 Things an Instructor Should Know about ANGEL 7.1”
• Revised ANGEL Shorts “5 Things a Student Should Know about ANGEL 7.1”
• Attended ANGEL Ops meeting to give marketing updates

Adobe Connect
• Met with Yvonne to discuss Adobe Connect Community Hub, finding faculty who can be Adobe Connect advocates, and promotional/marketing plans

Guide to ITS
• Worked with Mary on edits and editions to TLT content

Studio 204
• Printed 200 copies of Video of the Week Spotlight flyer to be distributed at the New Student Summerfest on July 1
• Printed and mounted poster for Video of the Week Spotlight to be hung at New Student Summerfest on July 1
• Printed 250 Studio 204/FMC cards for New Student Summerfest on July 1
• Attended weekly marketing meeting
• Created and printed 11 x 17 version of Video of the Week Spotlight poster for computer labs
• Layout of poster for Studio 204 moving to 7 Sparks this summer
• Printed and mounted poster for Studio 204 moving to 7 Sparks this summer

iStudy
• Printed 200 copies of student flyer to be distributed at New Student Summerfest on July 1

Testing Center
• Attended weekly marketing meeting

TLT Marketing
• Attended Communications Group meeting
• Added updates for JTH to Basecamp

Miscellaneous
• Attended ETS Operations Group meeting
• Attended weekly meeting with Chris
• Attended ETS Leadership Group meeting
• Printed 10 copies of the following TLT service sheets for Jeff Swain’s trip to Dickinson: Turnitin, Podcasts at Penn State, ANGEL 7.1 New Features, ANGEL, Adobe Connect Professional
• Emailed PDF versions of the the following TLT service sheets to Jeff Swain for his trip to Dickinson: Turnitin, Podcasts at Penn State, ANGEL 7.1 New Features, ANGEL, Adobe Connect Professional
• Met with Allan to discuss promotional advertisements on TLT podcasts
• Attended ETS all-staff meeting

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