Go Back to Square 1 --
You lost your Medicare Card!
You have searched high and low, but you just cannot find your Medicare
card! While you know that it just didn't grow legs and walk away, it is no longer in your
wallet where it should be. You recall having to present your card to the receptionist at
the doctor's office, following your visit two days ago . . . A quick telephone call
reveals, however, that you did not inadvertently leave your card there. . . Where
can that darn card be? Is it lost? Worse yet, has the card been stolen? Oh no! What
are you going to do now? You need your card to
obtain medical services.
Help is just a phone call or a few keystrokes away!
To replace your Medicare card,
contact your local Social
Security office online or call the toll-free number at 1-800-772-1213
or 1-800-325-0778 (TTY).
When to Call
You can conduct your Social Security business
24 hours a day, including weekends and holidays, by calling the toll-free number
(1-800-772-1213). Representatives are available from 7 a.m. to 7 p.m. on
business days. Representatives can handle most business needs over the telephone during
normal business hours.
Lines are busiest at the beginning of the
week and early in the month, so if your business can wait, its best to call at other
times. However, if you are planning to file for benefits, you should call as soon as
possible. Be sure to have your Social Security number handy when you call.
The TTY line (1-800-325-0778) is available
between 7 a.m. and 7 p.m. on business days, for anyone that is hearing impaired.
What information do you need to request a replacement
- Your last (exact) payment amount or the month and year you
last received a payment if you have received benefits in the last 12 months.
- Your name as it appears on your most recent Social Security
- Your Social Security Number
- Your Date of Birth
- Your phone number in case we need to contact you about your
- Your e-mail address (optional)
You may also need:
- Your Place of Birth
- Your Mother's Maiden Name (to help identify you)
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