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Communication is Everything

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Working on a major initiative at Penn State is an exciting challenge. It is also sometimes frustrating. My main peeve? Lack of communication from other people/organizations I have to work with and coordinate schedules. I have to constantly send out reminders, ask for status updates, phone people, etc.

Now some of that is just how it is, and things happen that hamper communication flow, but the bulk of it is because people are either lacking communication skills, or just don't care. Everyone I've working with and talked to cares deeply about their work and PSU, so it must be the former.

After a meeting where all agree that we'll dig up some info and inform the others within a specific time frame, is it too much to expect everyone to honor that agreement?

What can be done here? Good notes during a meeting that indicate what you are to communicate, when, and to whom would help. Share your notes afterwards. Sharing a common time line would help. Pushing these "to-dos" out to your calendar would be a big help.

Lack of communication is always the #1 issue facing organizations today. Let's start using all this wonderful technology to assist us here, reducing the noise between sender and receiver.

BTW - Here is the Shannon-Weaver Communication Model. From 1947 no less. Still seems relevant today!
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