SNOW REMOVAL

It is now at least 6 hours since the snow has stopped, and my appartment complex has yet to clear the parking lot. My first question, is someone gonna have to fall and bust their head open before they start clearing it right away? AND Do they realize that many people ride bike and walk through our parking lot ? Clearing roads and parking lots in the borough isnever on top priority and I see people fall all the time. The one path of the pattee mall that goes from pollock road to the allen street gates is always clear, theres either pipes or a tunnel underneath it, but i don't understand why a similar thing couldn't be installed on the rest of the paths? Time can only telll.