Assessing the Cost-Return of Student Retention Programs

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Interesting study release earlier this about investing in student success programs. The URL to the report is: http://www.deltacostproject.org/resources/pdf/ISS_cost_return_report.pdf
 
I think that most people would agree that retention programs are beneficial to the individuals enrolled in them, but could  the the cost to the organization to high? Could it ever be to high if it means the difference between someone dropping out and someone graduating and becoming a more productive part of society? What can we put in place that might help measuring these types of programs easier in  the future?

Jeff Jackson had some interesting observations on his blog at:
http://breakdrink.com/2010/01/07/studentsuccess/

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